RTA (Realtime Analyst)
Aptino, Inc.·Mexico
Job Title: Real Time Analyst (RTA) Location: Mexico (Remote) Employment Type: Contract / Full-Time Job Summary We are looking for an experienced Real Time Analyst (RTA) to monitor and manage real-time contact center performance across multiple channels. The ideal candidate will be responsible for ensuring service levels, schedule adherence, and operational efficiency by making real-time adjustments based on call volume,…
- Full-time