DHL Global Forwarding Singapore Pte Ltd

2 open roles

Singapore

Locations: Singapore

Senior Air Freight Import & Customer Success Lead
DHL Global Forwarding Singapore Pte Ltd·Singapore, Singapore
DHL Global Forwarding Singapore Pte Ltd is seeking a capable Customer Operations Specialist to act as the primary contact for semiconductor and capital equipment customers, managing relationships, inquiries, shipments, escalations and service recovery. You will coordinate end-to-end shipments, monitor milestones, and ensure documentation and customs clearance. In this role you will drive operational excellence by adhering to SOPs, monitoring KPIs…
- Full-time
- SGD 720–SGD 1k / yr
- Employment Pass — tied to employer
Jul 29
Senior Executive, Air Freight Import
DHL Global Forwarding Singapore Pte Ltd·Singapore, Singapore
IN THIS ROLE YOU WILL: Customer Management Act as the primary contact for assigned Semiconductor and Capital Equipment customers. Develop and maintain strong customer relationships through regular communication and engagement. Manage customer inquiries, shipment updates, escalations, and service recovery activities. Ensure customer requirements and expectations are clearly communicated to internal stakeholders. Participate in customer meetings, business reviews, and operational discussions…
- Full-time
- SGD 720–SGD 1k / yr
- Employment Pass — tied to employer
Jul 29