Customer Experience Specialist
Kalsec·Singapore, Singapore
Key Responsibilities Handle customer inquiries, requests, complaints, and feedback through appropriate communication channels. Provide timely, accurate, and professional responses to customer issues and service-related matters. Coordinate with internal departments such as sales, operations, logistics, or finance to resolve customer concerns effectively. Monitor and follow up on open cases to ensure issues are resolved within agreed timelines. Maintain accurate records of…
- Full-time
- Tech.Pass — self-sponsored, 2-yr