Customer Support _ E commerce- Team Lead
PineQ Lab Technology·India, Gambia
Position: Customer Support Team Lead Location: Pune, Maharashtra Employment Type: Full-time Working Days: 5.5 days per week Overall Experience: Minimum 4 years Team Lead Experience: Minimum 2 years Key Responsibilities Lead, manage, and mentor a team of Customer Support Executives. Monitor team performance, productivity, and service levels. Handle customer escalations and ensure timely resolution of critical issues. Track KPIs such…
- Full-time