Collections Specialist
Updraft·London, United Kingdom
The role will support Updraft’s treatment of customers in financial difficulty through high-quality, empathetic customer interactions across Collections & Recoveries. The successful candidate will work directly with customers to understand their circumstances, provide appropriate support solutions, and help deliver positive customer and business outcomes within regulatory requirements. The role covers pre-arrears, collections, recoveries, debt management plans, IVAs, vulnerable customer treatment…
- Hybrid
- Full-time
- Skilled Worker — tied to sponsor