Strong Customer Service / Admin – Love Property, Eye-for-Detail?

Hey there, thanks for stopping by. Excuse the non-traditional job title, but we want to make this mega accessible to all, as well as those working in property and of course brilliant people currently working in the Property Inventory space.

You are all welcome!

First and foremost, we are looking for a brilliant candidate who takes pride in their job, you get a buzz from showing-up, working hard, adding-value and developing your career at the same time.

Oh… we also need a laser focus for detail – you spot things others miss, you sweat the small stuff and care about customer success.

Sounds like you? Great!

This really is a fantastic opportunity for someone with who values independence, flexibility, and excellence in their work.

The Role at a Glance:
Residential Property Inventory Coordinator / Property Inspector
Location: Home-based plus Field across London
Salary: £28,000 – £30,000 DOE plus bonus + Mileage Paid

Full or Part-time role, with occasional weekend availability.

Company: We create highly professional and comprehensive Inventory Reports on the condition of properties for landlords and tenants to protect their most valuable asset.
Pedigree: Trust by leading property brands. Founder Emese Ex. Knight Frank.

Your Skills: Customer Service. Administration, Retail, Hospitality with an interest in Property or previous property Sales, Lettings, Management, Inventory experience.

Who we are:

Optimal Inventories is a fast-growing, boutique-style inventory company serving a diverse range of letting agents and landlords across the core to high-end lettings market. We operate throughout Berkshire, Surrey, and Greater London, with a strong commitment to delivering exceptional customer service.

Our approach to inventory reporting is grounded in the understanding that these reports play a vital role in safeguarding landlords’ assets and protecting tenants’ deposits. With a people-focused ethos at the heart of our business, we strive to provide a consistently high standard of service, driven by genuine passion for the property industry.

We take great pride in the quality of our work and the trusted relationships we build with our clients, reflecting our dedication to professionalism, integrity, and excellence in everything we do.

About the Role:

Love property, people, and being out and about? Operating across the South East, you’ll play a vital role in supporting our mission to deliver accurate, high-quality inventory reporting for landlords and letting agents. 

Join our team as a Residential Property Inventory Coordinator, where no two days are ever the same. You’ll be the face of our business, visiting homes, meeting tenants and landlords, and creating professional property reports that keep everything running smoothly.

You’ll conduct detailed check-ins, check-outs, and inventories using our easy-to-use app, capturing clear photos and accurate details to make every report shine. 

You’ll handle the occasional hiccup – a delayed cleaner or a missing key – with calm professionalism and a problem-solving mindset.

Organisation and communication are key: you’ll juggle appointments across different locations, manage keys responsibly, and make sure every report is completed on time and to our high quality standards. Using modern tech and voice-to-text tools, you’ll streamline your work and stay efficient while delivering an exceptional experience for tenants, agents, and landlords alike.

If you enjoy a role that mixes independence, variety, and real responsibility, this could be your perfect fit.

About You:

• A positive, can-do attitude with a proactive approach to work.
• A genuine passion for the property industry, supported by relevant experience.
• Strong problem-solving skills and the ability to think on your feet.
• Exceptional attention to detail and a commitment to producing accurate, high-quality work.
• A methodical and organised approach to tasks and time management.
• Adaptable and agile, able to respond effectively to changing circumstances and priorities.
• Excellent written and verbal communication skills, with a confident and professional manner.
• Dependable and punctual, demonstrating consistency and reliability in all duties.
• Always professional, well-presented, and courteous when representing the company.
• Flexible with working hours and comfortable attending appointments at short notice when required.
• Willing and able to travel across London and surrounding areas using public transport and/or your own vehicle.

What We Offer:

• Comprehensive, high-quality training: We believe in continuous development and invest in our team’s success. You’ll receive regular in-house and external training designed to enhance your professional skills, technical knowledge, and confidence in the role.
• Opportunities to grow your earnings: We recognise and reward hard work and dedication. As you develop your expertise, there are clear pathways to increase your base salary and earn additional commission, reflecting your performance and contribution to the business.
• Career progression and long-term growth: Join a fast-growing company where your efforts make a real impact. As Optimal Inventories continues to expand, you’ll have the opportunity to take on greater responsibilities, advance your career, and grow alongside a supportive and ambitious team.

If you’re looking to combine your aptitude for delivering great work, expertise with a flexible, rewarding role in a fast-paced and professional environment, we’d love to hear from you. 

Join Optimal Inventories and become part of a team that takes real pride in its work, values attention to detail, and always strives for the highest standards.

Apply today to take the next step in your property career and help us continue setting the benchmark for inventory excellence.

Application notice… We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details.

If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.