Manager / Senior Manager, Service Delivery
Oversee the development, implementation and growth of effective social services, data systems and initiatives that meet service users' needs efficiently across subsector(s).
What you will be working on:Be part of a team that seeks to achieve better outcomes for persons who use social services so that these service users are empowered to live with dignity. Key responsibilities include:
Oversee Service Strategy Implementation- Analyse landscape and engage stakeholders to understand national strategies and identify critical and emerging needs and gaps
- Partner with social service agencies (SSAs), government agencies and stakeholders to develop and implement strategies to meet such needs and gaps
- Engage with internal and external stakeholders to ensure alignment with objectives
- Drive collaborations to develop innovative solutions
- Oversee assessments of funding proposals for new programmes
- Partner with service providers to grow person-centered, resource-efficient solutions
- Set and monitor output, outcome and impact indicators
- Perform budgetary operations (e.g., funding computation, disbursements) for programmes
- Manage performance evaluation and community funding allocation
- Train and guide officers in programme implementation
- Collate and produce reports for key stakeholders
- Systems Management and Data Analysis
- Manage enhancements, maintenance and day-to-day operations systems for programme reporting and data collection
- Work with government agencies to empower service users with information to find needed support
- Enable real-time monitoring of key programme metrics and analyse programme data to identify trends, issues and gaps
- Manage operational policies, including grant design, eligibility and assessment criteria
- Coordinate application and assessment phases, including conducting briefs and workshops
- Manage funding disbursements, budget utilisation and proper accounting
- Develop and maintain standard operating protocols, streamline processes and reduce administrative work
Support the Services Group and NCSS as and when required
What we are looking for:- Strong communication & interpersonal skills to work with multiple stakeholders
- Able to work independently as well as collaboratively in a dynamic environment
- Strong organisational skills with keen attention to details
- Results-driven self-starter with proven ability to identify opportunities and drive projects to completion
- Relevant experience with social services, and/or with grant management.
- Knowledge of public service grant management and funding practices will be an added advantage
We regret to inform that only shortlisted candidates will be notified.
#J-18808-LjbffrSimilar roles
HR & Executive Assistant | Zenara Health
Zenara Health·India
About Zenara Zenara is building technology to enable a new way to practise psychiatry: whole-person, continuous and psychiatrist-led care. Our products help psychiatric practices understand patients more deeply before visits, capture more useful signal between visits, and support more consistent ongoing care — while keeping the psychiatrist firmly at the centre of clinical decision-making. We are a growing, distributed company…
- Remote
- Full-time
Freelance - Executive Assistant - UK Based Only
The People Group·London, United Kingdom
JamPot is a leading fractional support business providing the highest calibre of contractors who deliver exceptional work for our clients. Premium service and quality are what we pride ourselves on. We believe in being fair and consistent and you will be treated with the utmost respect throughout your experience with us. We strongly believe that when our contractors are respected…
- Remote
- Contract
Market Risk Manager - United Overseas Bank
United Overseas Bank·Singapore, Singapore
Company: 1011 United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and…
- Full-time
- Tech.Pass — self-sponsored, 2-yr
Business Support Executive - CPM Ireland
CPM Ireland·Dublin, Ireland
Every member of the CPM team contributes to the overall growth of our business. People are at the core of CPMs business proposition so as a key member of the CPM team this role is expected to make a significant contribution to the culture within CPM, via demonstrable initiatives to drive best practices and continuous improvement. A winning attitude combined…
- Full-time
- Critical Skills — 9mo tied, then free; Stamp 4 @21mo
Jr Application Administrator
Kaufman Rossin·Bengaluru, India
Why We Stand Out Seeking a new challenge where your professional and personal aspirations are not only possible but supported? Kaufman Rossin might be just the place for you! Kaufman Rossin Professional Services Private Limited’s (the “Company”) offices are located in the World Trade Center (WTC) in Bangalore, Karnataka, India, and at Udyog Vihar, in Gurgaon, Haryana, India. The Bangalore…
- Hybrid
- Full-time
Guest Experience Manager
IHG·Singapore, Singapore
At InterContinental Hotels & Resorts® we want our guests to feel special, cosmopolitan and In the Know which means we need you to: · **Be charming** by being approachable, having confidence and showing respect. · **Stay in the moment** by understanding and anticipating guests' needs, being attentive and taking ownership of getting things done. · **Make it memorable** by being…
- Full-time
- Tech.Pass — self-sponsored, 2-yr
Business Support Executive
ABM UK·Hounslow, United Kingdom
JOB TITLE: Business Support Executive LOCATION: Heathrow REPORTING TO: General Manager WORKING HOURS: 40 hours per week SALARY: COMPETITIVE If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at [email protected]. We're here to help! ROLE OVERVIEW AND PURPOSE ABM UK is seeking a dedicated and detail-oriented Business Support Executive…
- Full-time
Company Secretary- VA
Karbon Business·Bengaluru, India
ABOUT US At Karbon, we're building the future of fintech with our flagship product, AI Accountant. By blending deep financial expertise with cutting-edge automation, we simplify bookkeeping, compliance, and financial operations for India's fastest-growing businesses. Backed by global investors like Y Combinator, we serve thousands of businesses and are rapidly scaling our Virtual Accountant (VA), which delivers end-to-end finance operations.…
- Contract
