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Sales Call Centre - Team Manager

Blum and HofmeyrSouth AfricaZAR 12k–ZAR 12k / yrPosted Jun 22
Jobs by Adzuna
Manage a team of Call Centre Agents, driving achievemant of individual and team sales targets through real-time performance monitoring, regular huddles, 1-on-1's and structured improvement plans. Conduct regular coaching sessions and QA assessment across all active campaigns Manage and optimise dialer configuration and campaign setup, including list management, call pacing, script alignment, template updates and real-time tactical adjustments to maximize productivity and contract rates Trak and…

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