Residential Support Worker
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The Anglican Trust for Women and Children is a major Auckland family charity and one of the city’s oldest. We have been helping mothers, children and whānau since 1858 and are here for the long haul. Through our family services, early education services and social work services we are committed to investing in Auckland’s children and building them the happy, healthy future they deserve. |
Description
Our Mission:
Support whānau to nurture their tamariki and give them a happy, healthy and secure future.
Our Vision:
Resilient, empowered and connected whānau and communities.
Our Values:
- Aroha
- Whakawhanaungatanga
- Kaitiakitanga
- Maiātanga
- Tumanako
Mō te tūnga | About the role (Casual and Permanent role available)
The purpose of this role is to deliver an outstanding parental programmes through the effective day-to-day running of Granger Grove with a genuine commitment to continuous improvement.
In this role, you'll work closely with resident mothers to support their journey toward independence and confidence, including:
- Supporting mothers to build child management and life skills, and role modelling these skills in everyday practice
- Helping clients transition smoothly into stage two Cottages, minimising isolation or anxiety around the move
- Coaching mothers in cooking and baking through shared meal preparation
- Maintaining accurate, professional documentation and incident reporting
- Contributing to a safe, hygienic, and welcoming residential environment
- Working collaboratively with the wider team through handovers, clinical meetings, and regular supervision
Mōu | About you
You're a warm, capable, and dependable person who thrives on helping others grow. You bring resilience and professionalism to challenging situations, and you take genuine pride in seeing tasks through from start to finish. You're comfortable balancing hands-on relational work with the administrative rigour the role demands, and you understand the importance of confidentiality and trust in a residential care setting.
Skills and experience:
- Full, clean drivers license
- Support work experience in a residential programme (At least 3 years)
- Additional training or experience in early intervention services eg: attachment theory, special education services etc
- Strong interpersonal skills and a confident telephone manner
- Excellent written and verbal communication
- Proven ability to build strong relationships with stakeholders, both internal and external
- Computer literate, with solid Microsoft Office skills
Attributes:
- Takes ownership and follows through
- Approaches challenges with confidence and a thorough, conscientious mindset
- Shows initiative and sound judgement
- Plans ahead with a keen eye for detail
What we offer:
- A high trust organisation
- Supportive team environment
- Ongoing professional development opportunities
- Up to 15 days additional gifted leave per annum
This is an exciting opportunity to really make a difference within tamariki whānau and community. If this sounds like a challenge you would like to take up, then we would like to hear from you.
Applications will be open until suitable candidates are found.
Only shortlisted candidates will be contacted.
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