Senior Analyst, E-Commerce

About Euromonitor

Euromonitor International leads the world in data analytics and research into markets, industries, economies and consumers. We provide truly global insight and data on thousands of products and services; we are the first destination for organisations seeking growth. With our guidance, our clients can make bold, strategic decisions with confidence. Overview of the role

Overview of the role

Euromonitor successfully launched Passport E-Commerce in 2023 and has been growing its client base over the recent years. This solution uses a mixed-method approach to measure online retail sales by category, manufacturer, brand and retailer in consistent fashion across global markets. More information about this product is available at euromonitor.com/e-commerce. Reporting to the Product Manager – E-Commerce, this role will support the ongoing delivery, growth and development of this new product. 

The E-Commerce Senior Analyst will be responsible for implementing new data sources, methods, and models, engaging with clients internally and externally, ensuring that published data are consistently of the highest possible quality and updated according to schedule. They will also support the Product Manager to drive the continued evolution of the Passport E-Commerce to better meet our clients’ needs. Finally, they will help manage subscription service deliveries and engage with clients directly to ensure the highest quality service.  

To achieve these goals, the E-Commerce Senior Analyst will work closely across a wide range of internal and external stakeholders, including Data Science, Catalyst, Syndicated Research, Analytics, the wider New Product team, and third-party panel data providers. The successful applicant must demonstrate strong collaboration skills, with a proven track record for working effectively, constructively and positively across multiple teams.  

This role sits within a wider Channels Practice, where the E-Commerce Senior Analyst will be part of broader group working across syndicated systems to ensure methodological consistency and data alignment. They will be expected to provide input and encourage best practices for mixed and centralized research methods at a business level. 

What you’ll do

The E-commerce Senior Analyst’s responsibilities will fall into four principal areas 

1. Building syndicated E-Commerce data for Passport (35%) 
2. Ensuring data accuracy and supporting internal teams (30%) 
3. Client support/engagement and delivering custom subscription services (25%) 
4. Product evolution (10%) 
    

1) Building syndicated E-Commerce data for Passport (35% of time) 

The E-Commerce Senior Analyst will directly support the creation and delivery of quarterly e-commerce sales data for Passport, applying strong research skills and a keen eye for detail to transform data inputs into a coherent, commercially compelling data set. 

• Research, collect and analyse retailer-reported online sales/GMV data on a quarterly basis, leveraging a wide range of source types, scrutinizing each for reliability and consistency. 

• Build expertise in web traffic and app data sources to supplement company-reported data and cross-check estimates against multiple inputs. 

• Continuously monitor and ensure raw data inputs (e.g., e-receipts, clickstream, scraped data) remain mapped to Euromonitor categories and brand/owner names for publication. Alert Data Science as soon as automated mapping breaks for quick resolution. 

• Work closely with contributing teams across the business (Data Science, Catalyst, Via, Project Delivery, New Product) and external partners to ensure we publish to deadline, clearly communicating research findings and the reasoning behind estimates. 

• Identify and prioritize new online retailers for potential inclusion in Euromonitor's coverage, evaluating source quality and data availability. 

• Review and test data from internal and external sources to ensure relevance and robustness, synthesizing evidence into well-supported, defensible conclusions. 

• Proactively explore and apply AI tools to strengthen research efficiency and data collection, staying current with new capabilities that can improve how sources are found, evaluated and synthesized. 

 

2) Ensuring data accuracy and supporting internal teams (30% of time) 

The E-Commerce Senior Analyst will carry out data checks to ensure overall quality, drawing on the same research rigor used in data construction to validate, stress-test and defend the estimates before informing the Product Manager when data is ready for delivery. 

• Perform secondary/desk research, including AI-assisted research, to collect and review information in the public domain (e.g., company financials/presentations, trade press, filings, etc.), applying close attention to detail to validate or improve our online sales estimates. 

• Engage with clients to review, validate and reconcile sales estimates against client estimates, articulating and defending our methodology and figures. Establish good client relationships and coordinate data exchanges to acquire client data (e.g., retailer sell-out data) to compare against our own estimates. 

• Collaborate with Project Delivery to ensure published data is consistent with wider Passport coverage for distribution, category sizes, and company/brand shares. As a data asset, E-Commerce data will be leveraged as a strong source for research analysts and global insight managers. 

• Run quality control checks to identify irregularities or issues in the data, e.g., excessive spikes or drops over time that look abnormal, researching underlying causes before resolving them. Perform similar quality control checks to ensure high-quality data in Custom Subscription Service deliveries. 

• Develop innovative solutions to data quality issues, including evaluating and adopting AI-driven tools, working in conjunction with the Product Manager and the wider E-Commerce team. 

 
 

3) Client support/engagement and delivering subscription services (25% of time) 

With a growing client base, the E-Commerce Senior Analyst will engage with clients to instil confidence into its methodology and support commercial opportunities. In addition, they will help manage the creation of custom data deliveries under the umbrella of Subscription Services.  

• Engage with clients confidently to speak to our methodology, data output and the insights that can be derived from it. Become a trusted partner to clients to provide a service that matches their subscription level. 

• Manipulate, extract, clean, format and deliver more detailed or granular data than is available on Passport from the underlying data pipelines catering for specific client needs. 

• Help build/develop custom data in new areas, including new industries, new countries or new retailers. Work with Data Engineering, Data Science, Analytics, Catalyst and others to build, refine and deliver these new datasets. 

• Respond to client queries in a timely manner which meets or exceeds client expectations. 

• Support in developing and maintaining client-facing materials, including methodology overviews, FAQs, Update Schedules and other supporting documentation on Passport. 

• Support Consulting teams with other custom deliverables that leverage Euromonitor’s new and expanded e-commerce data set.  

 

4) Product evolution (10% of time) 

The product will evolve over time and our data is at the core of that evolution. Working with the Channels Practice leadership, the E-commerce Senior Analyst will help shape the evolution of the sources and methodology as well as the published datasets themselves.  

• Evolve and expand the offer to suit changing inputs, methods, and industry demand. 

• Gather feedback from clients and internal experts to further develop the data offer. 

• Identify new sources and methodologies and new external partners. 

• Work with Data Science to explore new potential use cases and product builds from raw source data (clickstream, e-receipt, etc.).  

• Propose new syndicated offers that leverage third-party sources in new ways. 

What we’re looking for

At Euromonitor, we value: Curiosity, Integrity, Empowerment, Diversity and Collaboration. For this role we need applicants with: 

• Strong analytical and quantitative research skills, with advanced Excel and a data-savvy mindset — someone who genuinely enjoys digging through datasets, spotting patterns, and connecting the logic between disparate sources.  

• Exposure to SQL and BI tools such as Tableau or Power BI is a plus, and the successful candidate will be expected to build proficiency in these on the job. 

• Demonstrated ownership of analysis, with the ability to independently investigate issues, identify root causes, and propose clear, actionable solutions, treating discrepancies in the data as puzzles to be solved rather than problems to flag and move past. 

• High standards for data integrity and a curiosity-driven approach to improving data quality and methodologies. 

• Solid commercial thinking, with the ability to translate client needs into robust, transparent, and well-sourced data. 

• Working knowledge of e-commerce metrics and data sources such as POS or EPOS, GMV, AOV, conversion, traffic, clickstream, web scraping, or e-receipts, or a strong willingness to learn. 

• Clear and confident communicator, able to explain complex concepts to non-experts, walk through the reasoning behind an estimate, and collaborate effectively across teams. 

• Comfortable working under pressure, managing priorities, and meeting tight deadlines. 

• Curious and growth-oriented mindset, with a natural inclination to ask "does this number make sense against everything else we know?" and an interest in contributing to new products, tools, or ways of working over time. 

• Demonstrable knowledge of the full range of Euromonitor products including Economies and Consumers, Survey, Via (Data Cube) and Industry data is an advantage. 

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Professional Development: Grow your career with opportunities within a consultative and professional environment 

Flexible Work Schedule: Achieve a healthy work-life balance with our flexible work schedule options, including remote work opportunities and flexible hours 

Positive Work Environment: Join a collaborative and inclusive workplace culture where your ideas are valued, diversity is celebrated, and teamwork is encouraged 

Community Involvement: Make a positive impact in the community through our volunteer programs, charitable initiatives, and corporate social responsibility efforts 

(and more….!) 

 

Our Values 

We act with integrity 

We are curious about the world 

We are stronger together 

We seek to empower 

We find strength in diversity