inside Sales Specialist - CPM Ireland
CPM Ireland is excited to announce that we are currently recruiting for an Inside Sales Specialist. This is a fantastic opportunity to join a dynamic team, working on behalf of our client, a leading Music Licensing Body.
The successful candidate will be reporting to the Inside Sales Manager and will be working in a hybrid capacity from our CPM Head Office in Cookstown, Dublin. The role will involve generating sales and creating leads in the SME and Enterprise sectors.
Employee Benefits
- Excellent basic salary - Up to €34,000 (DOE)
- Uncapped Commission - €16,000 (OTE)
- Fast‑track career progression – 82% of our managers are promoted internally
- Full training and ongoing support from industry‑leading coaches and team leaders
- Hybrid Working
Primary Responsibilities:
- Sell music licences by contacting potential business customers to explain the services offered by the Music Licensing Body
- Proactively engage customers over the phone, either through self-generated leads or working with call or customer files
- Achieve and exceed agreed KPI targets
- Manage your customer pipeline and own your CRM to ensure all information is correct, accurate and secure
- Structured planning to maximise efficiency and volume of prospects
- Work to the highest compliance levels set out by the company and client
- Ensure all activities are completed compliantly and in accordance with training provided on internal and external compliance guidelines
- Provide customer feedback and industry insight
- Proactively research new and existing products and services of the Music Licensing Body on an ongoing basis
Desirable Experience & Skills
- Inside / Tele-sales and/or lead generation experience
- Awareness of the Irish business arena at local and national levels
- Experience working with outbound calling, lead management and/or CRM systems
- Experience in a fast-paced target driven role, ideally in the business sector
- Competent IT Skills. Be comfortable working with Microsoft Office including Excel and Outlook
- Agility to multi-task, specifically updating systems and online forms in real-time whilst on calls with prospects to maximise efficiency
- Strong focus on results and achieving targets daily, weekly and monthly
- Ability to work on own initiative and continually look for ways to improve sales performance. Self-motivated with a drive to deliver consistent results
- Positive mindset interacting with customers, colleagues and the client
- Teamwork-orientated individual able to share best practice and add to a positive team dynamic
- Strong analysis and judgement skills to prioritise and focus on best opportunities
- Accountability for performance and personal ownership of corrective measures
- Excellent communication and interpersonal skills to create and build positive customer relationships
- Ability to create trust through effective listening and responding appropriately to individual customers
- Strong written skills for preparing proposals to customers and feedback to management/client
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