Customer Liaison - Obex NZ Auckland

• Full time position working hybrid (home + office in Newmarket)
• Work within the medical devices supplier industry leader
• Great opportunity for career growth in OBEX. The role is available due to promotion

WHY BUNZL?

As part of the Bunzl Group, Obex Medical specialises in the supply of minimally invasive, consumable, and implantable devices which enable the delivery of the best diagnosis and therapy for patients. As an industry leader, we provide high level clinical and technical expertise to the New Zealand healthcare sector. Ours is a culture of bringing out the best in people. And we do this with a strong entrepreneurial spirit, a firm commitment to training and development, and dedicated leaders who believe that every day is a new day to see new opportunities.

YOUR ROLE

In this role you will have a direct influence on the quality and satisfaction levels of our loyal customer-base and suppliers.

Part of your day-to-day will involve entering and processing orders, responding to customer enquiries, maintaining the online ordering system, and actioning inbound calls regarding a variety of our products and services. Your role is vital in delivering an efficient, accurate and timely service through, phone and email interactions. You’ll also ensure communication flows within the Customer Service team itself and other areas of the business.

We believe in bringing out the best in people. To do that, we offer a competitive salary with annual salary reviews and full on-the-job training. We are passionate about people who are passionate about our business.

ABOUT YOU

You’ll be energetic and self-motivated with great attention to detail and a can-do approach to challenges and tasks. Reliable and enthusiastic, your excellent people skills enable you to negotiate win-win outcomes within timeframes and expectations.

The other essentials we are looking for:

• Prior experience in a similar office-based customer service role
• Excellent verbal and written skills
• Professional telephone manner
• Strong organisational skills and ability to meet deadlines
• Able to work effectively individually and in a team
• Takes initiative and solutions-oriented

BENEFITS

Bunzl offers a broad and flexible range of benefits to our team including profit share scheme for eligible employees, travel and accommodation discounts, study assistance, many wellbeing and community programs and access to discounted Bunzl products.

WE BELIEVE

With an entrepreneurial spirit providing endless opportunities, we believe that together we can achieve anything. We believe that through diversity we build strength and stability, and that the safety and security of our employees is not negotiable. Through innovation we find solutions, with an entrepreneurial spirit providing endless opportunities, and we believe that together we can achieve anything. Investing in our local communities is the right thing to do, and here in New Zealand that investment is building a sustainable environment for our staff, customers and those who follow.

WE WELCOME ALL

At Bunzl we believe that through diversity we build strength and support the principle of equality and diversity in employment. We oppose all forms of unlawful or unfair discrimination on the grounds of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. We believe that it is in the company’s best interests and those of all who work in it, to ensure that the human resources, talents and skills available throughout the community are considered when employment opportunities arise. If you have a disability or special need that requires support or adjustments to working or interview arrangements, please let us know.

APPLY

At Bunzl, we believe that when you join our team, your potential is endless. Because at Bunzl… We believe in you! If you like the sound of this, then we definitely want you on our team.

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