Support Technician
You’ve been grinding remote tickets for years.
You’ve mastered the queue.
You’ve soloed Exchange.
You’ve tanked Azure outages and DPS’d your way through AD forests.
Now it’s time to squad up with a team that backs your skills, feeds your curiosity, and makes 2026 feel like an upgrade, not a repeat.
🏢 We’re First Focus—Australia’s top MSP (Cloud Tango says so, 8 years running). With 300+ staff across 4 countries, we’re growing fast, evolving constantly, and building careers with purpose. Our leadership backs our techs, our culture values curiosity, and our clients are genuinely great to work with.
It’s a chance to:
- Work across desktop, servers, firewalls, cloud infra, and cool AI tools
- Train like a beast—10 paid training days, certs = pay rise
- Join a team of smart humans who actually care about tech (and each other)
- Escape the script—solve real problems, not just reset passwords and reboot printer
What You’ll Be Doing
- Slaying tickets across Microsoft AD, Azure, M365, and Exchange
- Troubleshooting desktops, servers, firewalls, and networks like a boss
- Supporting cloud platforms—Azure AD, Entra, Hyper-V, Citrix, AWS (no VMware, sorry)
- Jumping into project deployments when things get spicy
- Splitting your time between desk-based support and hands-on onsite work, depending on what the day calls for
- Collaborating with senior engineers to keep environments clean, lean, and mean
- Venturing out to client sites (fuel, tolls and parking’s on us, not on you)
What You’ll Bring
- Deep knowledge of AD (mostly Azure but still a little bit of on-prem too) and end-user support wizardry
- Solid grasp of Windows Server, Exchange, and cloud platforms
- Comfort across the stack—from desktop to firewall, LAN/WAN included
- Experience with ticketing systems and a knack for making users feel heard
- Great comms, great attitude, and a genuine love for solving problems
- A valid Australian driver’s license and your own vehicle (this is a truly hybrid onsite/service desk role so you will need these for those heroic onsite missions)
What You’ll Get
- 💸 Up to $85k package, plus training and flexibility
- 🧘 Free access to Uprise—1:1 coaching with qualified psychologists or counsellors
- 🏠 Hybrid working arrangements for real work-life balance
- 📚 10 paid training days a year, exam fees covered, and pay rises for certs
- 🚀 FastTrack mentoring program for career growth
- 🌍 MAD (Making A Difference) Council—equality, charity, and sustainability
- ⚡️ Tesla company car option (yes, really—conditions apply)
- 🎉 Regular social events and a team culture built on trust, curiosity, and support
🧠 Neurodiverse? We’ve Got You.
We welcome applications from Neurodiverse candidates. If you’re comfortable disclosing, we’ll share our Neurodiversity Statement and work with you to create an environment where your skills shine brightest.
Apply now. Or don’t. But if you’re still reading, you probably should.
Consider this your most sensible decision for 2026.
AI in Recruitment: We use AI-assisted recruitment tools as part of our recruitment process. These tools do not make hiring decisions.
Similar roles
Assistant General Manager
Pegasus Homes·Cobham, United Kingdom
Location West Byfleet, Surrey Hours 35 hours per week, working Monday to Friday Package £30,000 per annum (pro-rata) + enhanced benefits & rewards Basis Fixed term contract of 4-6 months About us We are Pegasus Homes Ltd, a vibrant, dynamic business who are proud to design, build, and create high-quality homes with a focus on independent later living for the…
- Contract
Compliance Manager
Freebridge Community Housing·King's Lynn, United Kingdom
We are looking for a knowledgeable and driven Compliance Manager to join our Home and Community Maintenance team here at Freebridge Community Housing, taking operational responsibility for the delivery of a comprehensive asset compliance service across our housing and communal properties. As a subject matter expert, you will lead the strategic and operational delivery of mechanical and electrical works, asbestos,…
- Hybrid
- Full-time
Production Assistant (Edinburgh)
Master of Malt·Edinburgh, United Kingdom
WHO WE ARE We're a pioneering and disruptive global drinks group that brings exceptional spirits to customers around the world. Our business spans the entire spirits journey - from innovation, product development, and brand ownership through Atom Brands, to import, distribution, and brand development with Maverick Drinks, and global online retail through Master of Malt. As our business continues to…
- Full-time
Accuracy Checking Technician - FTC 12 months - Days
Pharmacy2U·Leeds, United Kingdom
Role: Accuracy Checking Technician - FTC - Days Location: Remote Salary: £ 16.00 per hour Contract type: 12 month Fixed Term Contract Employment type: Part time Working hours: Monday - Friday 30 hours per week 08:30 – 15:00 Do you want to work for the nation’s largest online pharmacy ensuring excellence for all our patients? We’re a market leader in…
- Remote
- Part-time
Accuracy Checking Technician - FTC 12 months - Part Time - PM Shift
Pharmacy2U·Leeds, United Kingdom
Role: Accuracy Checking Technician - FTC 12 months - Part Time - PM Shift Location: Remote Salary: £ 16.00 per hour Contract type: 12 month Fixed Term Contract Employment type: Part time Working hours: Monday - Friday 23.75 hours per week 17:00 – 22:00 Do you want to work for the nation’s largest online pharmacy ensuring excellence for all our…
- Remote
- Part-time
Geotechnical Engineer
Catalyst Metals·Perth, Australia
Be part of an exciting period of growth at Catalyst Metals. Join Catalyst Metals, an Australian gold mining and development company listed on the ASX (CYL), and play a key role in the continued growth of our flagship Plutonic Gold Belt in Central Western Australia. Spanning approximately 40km, the Plutonic Gold Belt is entering an exciting phase of development, with…
- Full-time
- Skilled Independent 189 — PR, no sponsor
Senior Consultant (m/w/d) – Digital Transformation
Onward GmbH·Aachen, Germany
Deine Aufgaben * Als (Teil-)Projektleiter bist Du verantwortlich für den Erfolg von internationalen Beratungsprojekten im Bereich der digitalen Transformation * Du entwickelst I4.0-Zielbilder für unsere internationalen Kunden in Management-Workshops * Du organisierst und führst Expertentrainings zur Anwendung des Industrie 4.0 Maturity Index durch * Du bringst Deine Ideen in die interne Entwicklung des Unternehmens ein Dein Profil * Du hast…
- On-site
- Full-time
- Blue Card — tied; settle 21–33mo
Senior GTM Manager- (Product)
SWIGGY·Bengaluru, India
Job Profile: Product GTM - Driver Org Experience:4-5 Years Location: Bengaluru [Hybrid] About the role Swiggy is looking for a Product GTM leader for the Driver Org to own the last-mile translation of product readiness into successful business outcomes. This role sits at the intersection of product, operations, analytics, city teams, support, and marketing, and is responsible for ensuring that…
- Hybrid
- Full-time
