Assistant Clubhouse Manager - Hampton Court Palace Golf Club

Location: Hampton Court Palace Golf Club

Reports to: Clubhouse Manager

Role Purpose

The Assistant Clubhouse Manager supports the Clubhouse Manager in the day-to-day leadership and smooth operation of the clubhouse, including food & beverage service, staffing, stock control, and facility standards. This is a hands-on operational role focused on delivering an outstanding experience for members, guests, and visitors in one of the most unique and historic golf settings in the country.

Clubhouse Operations & Food & Beverage

·         Support daily management of the restaurant, bar, terrace, and function areas.

·         Ensure high-quality service delivery and presentation standards.

·         Manage staffing rotas, briefings, supervision, and training.

·         Oversee stock ordering, supplier coordination, and cost control.

·         Maintain cleanliness and presentation standards throughout the clubhouse.

Compliance & Standards

·         Ensure compliance with health & safety, food hygiene, and licensing regulations.

·         Support reporting on operational performance and clubhouse metrics.

The ideal candidate will bring hands-on hospitality leadership, a genuine passion for exceptional service, and strong people skills to support the smooth and professional operation of our prestigious clubhouse in this iconic royal parkland venue.

Experience

• 2-3 years experience in hospitality management or assistant management roles, preferably within premium venues, golf clubs, country clubs, or hotels.
• Proven track record delivering high-quality food and beverage service, with experience managing a team in a busy hospitality environment.
• Strong operational experience in food & beverage service, including restaurant/bar management, stock control, and team supervision.

Skills & Knowledge

• Excellent organisational and time management skills, with the ability to prioritise tasks, manage rotas, and handle multiple priorities in a fast-paced environment.
• Strong interpersonal, communication, and customer service abilities — outgoing, approachable, and empathetic to build rapport with members, guests, clients, and team members.
• Commercial awareness, including upselling opportunities, cost control, and understanding profit margins in food and beverage operations.
• Solid knowledge of food & beverage operations, supplier management, inventory control, and maintaining high presentation/hygiene standards.
• Proficiency in booking and EPOS systems, Microsoft Office, and basic reporting for operational metrics.
• Understanding of health & safety, food hygiene (e.g., Level 2/3 certification desirable), licensing regulations, and compliance in a licensed venue.

Personal Qualities & Attributes

• Passionate about delivering exceptional hospitality and guest experiences in a premium, historic setting.
• Proactive, adaptable, and calm under pressure, able to handle unexpected issues and last-minute changes effectively.
• Leadership-oriented with the ability to supervise, motivate, train, and develop a team while fostering a positive, collaborative culture.
• Detail-oriented and meticulous, with a high standard of personal presentation and eye for maintaining clubhouse standards.
• Flexible and reliable, willing to work variable shifts including evenings, weekends, and holidays to support clubhouse operations.
• Enthusiastic team player with a positive attitude, resilience, and a genuine interest in contributing to Get Golfing's mission of accessible, community-focused golf and hospitality.

Desirable

• Experience in a golf club, country club, or similar membership venue.
• Relevant qualifications (e.g., food hygiene, supervisory management, or hospitality certifications).

* Training & development opportunities

* Free golf

* 50% staff discount on food

* Staff referral programme