Audience Engagement Producer

CalMatters/The Markup is hiring an audience engagement producer to manage story distribution across our social media channels, translate our work so it’s as accessible as possible on social platforms, help us find and research the audiences we need to reach and engage with our audience across all our communication channels. You’ll also answer questions about our reporting, forward story tips to editors and connect subscribers and members to the right team for any help they need.This is an entry level position that will be part of our audience team.You Will:Translate everything we publish at CalMatters and The Markup to be engaging and as accessible as possible, for audiences on different social platforms, while maintaining accuracyWrite and design custom social media and platform-related cards, featuring key points and takeaways for our audienceSchedule posts for all stories, commentaries, products, events, and other links as needed across our social media accountsDirectly engage with our audience in a timely way across platforms and when they contact us directlyFor The Markup’s social accounts, share content that is relevant to real-time tech news twice per weekScreen our general inboxes and voicemail for relevant messages to forward onto the relevant teams, and respond to those messages appropriately and in a timely mannerResearch the different audiences a project or story is serving and how we can best share our journalism with those audiencesWhat We’re Looking For0-2 years of relevant experience (including internships)Familiarity with the major social platforms (Instagram, Twitter/X, Facebook, TikTok) and experience posting to them on a regular basis, whether it’s for personal or professional accountsStrong reading and writing skills, with the ability to identify what’s most important or interesting in a story and translate it into concise, accurate social copy for different audiencesBasic experience using design tools like Canva or Figma, which we use to design our social media cardsGenuine interest in California news, policy, and technologyAbility to manage multiple tasks and deadlines independently in a remote workplaceAbility to work collaboratively and proactively, flagging questions or problems early and communicating clearly across a remote teamBonus SkillsExperience in journalism or a journalism school background Familiarity with using social scheduling toolsFamiliarity with visual design concepts applied to social mediaExperience editing vertical videos, including with tools like CapCutThis role has a large potential for growth. As you build up your experience, you will have the opportunity to learn skills in the following areas:Analyzing our audience and engagement data to identify insights and steps we should take to better help our journalism reach audiences across platformsResearching and evaluating new tools and processes that would make our work better, or help us do the same quality work faster Identifying and executing how we can better engage with audiences on social platformsPitching, writing scripts for, and editing vertical videos about our workThinking creatively about how our journalism can serve communities and executing on your ideaCompensation And BenefitsThis full-time position with benefits is based in California and represented by the Pacific Media Workers Guild. The salary range for this position is $70,000 to $74,263 per year, based on years of relevant experience.We offer a complete benefits package with medical, dental and vision insurance — we cover 95% of the cost for employees and dependents — from a range of HMO and PPO providers. We also offer paid family leave and will match contributions of up to 4% of your salary to our 401(k) program and provide life insurance at no cost.How To ApplyIf you’re interested, please provide a resume, work samples and a cover letter below. In your cover letter, using your own words, let us know about some of the content creators you follow and why, as well as what you would take from their approaches to apply to CalMatters’ journalism.CalMatters is committed to becoming an antiracist organization. We are an expanding and collaborative newsroom, successfully forging a new model for sustainable, intelligent, nonprofit journalism. We do our best to center justice, equity, diversity, and inclusion in all that we do—of which hiring is just one part. We encourage you to ask us about what concrete steps we are taking in service of these ideals. We strongly encourage applicants who are people of color, LGBTQ, and people with disabilities, regardless of national origin, alienage, and/or former incarceration status. A college degree is not required.Please do not contact the hiring manager directly, and do not send resumés to staff at their individual email addresses. If reasonable accommodation is needed to participate in the job application or interview process, don’t hesitate to contact jobs [at] calmatters.org.To apply, navigate to: https://calmatters.org/about/jobs/audience-engagement-producer/About CalMattersCalMatters is an award-winning nonprofit, nonpartisan news venture dedicated to explaining the policy and politics of America’s biggest state and the world’s fifth largest economy. In 2024, we merged with The Markup, a nonprofit national news publication that challenges technology to serve the public good.We produce vivid, original multimedia journalism, data-driven news analyses and watchdog accountability reporting on calmatters.org and themarkup.org, and we distribute our work at no cost to more than 250 media partners. Our success metric isn’t clicks — it’s impact. CalMatters/The Markup’s work serves millions of people. For example:More than 1 in 5 California voters head to the polls informed by CalMatters’ nonpartisan Voter Guide. Blacklight, our real-time privacy inspector, has been used over 18 million times and helped journalists, nonprofits, and academics hold tech accountable.Digital Democracy, our unprecedented, custom-built AI tool that tracks everything you’d want to know about state legislators has unearthed stories and prompted legislators to call for change.We also have the most diverse major newsroom in California. Here you’ll be working alongside dozens of experienced journalists in a supportive, collaborative atmosphere.