Concentrix brand banner

Gerente Bilingüe de Calidad y Formación Experiencia en Call Center

ConcentrixMérida, MexicoPosted Jul 12
Jobs by Adzuna
Empresa de servicios busca Gerente de Calidad y Formación para liderar la estrategia de aseguramiento de calidad y desarrollo de talento dentro de un entorno de call center. Será responsable de garantizar altos estándares de servicio, mejora continua y capacitación constante del personal operativo. Responsabilidades: Desarrollar e implementar la estrategia de calidad y capacitación para operaciones de call center Supervisar al equipo de Quality Assurance (QA) y Training Diseñar programas de cap…

Similar roles

  • Datamark, Inc. logo

    Customer Service Agent

    Datamark, Inc.·Chennai, India

    DATAMARK, Inc. is currently seeking a professional and experienced Bilingual Interpreter to join our team. As a leading provider of business process outsourcing solutions, DATAMARK helps organizations worldwide manage their operations more efficiently and effectively. The Bilingual Interpreter will play a crucial role in facilitating effective communication between client and customers. * Determining the language needs of the caller *…

    • Remote
    • Full-time
  • Baqend GmbH logo

    (Senior) Customer Success Manager (alle Geschlechter)

    Baqend GmbH·Hamburg, Germany

    Deine High-Speed Mission Zu Speed Kit Speed Kit macht die Shops und Websites unserer Kunden messbar schneller, und schnellere Seiten heißen mehr Umsatz. Zu unseren Kunden gehören einige der bekanntesten E-Commerce-Marken in Deutschland und Europa. Zu deiner Rolle Customer Success bei uns ist deshalb keine Zufriedenheitsverwaltung, sondern die Verantwortung dafür, dass ein Kunde live geht, den Effekt auf sein Geschäft…

    • On-site
    • Full-time
    • Blue Cardtied; settle 21–33mo
  • Globalwebindex logo

    Senior Customer Success Executive - Enterprise

    Globalwebindex·London, Canada

    <div> <h2><strong>As our Senior Customer Success Executive you’ll:</strong><strong><br></strong>Be responsible for helping clients to achieve their desired outcomes through the adoption and practical application of our product and data sets. This is achieved through proactive relationship building, education, and consultative support.<br>You will lead and manage a portfolio of our Enterprise clients, helping them to realise value and support growth.</h2> <ul> <li>Establish…

    • On-site
    • Full-time
    • Express EntryPR day one, no employer
  • Webhelp logo

    Customer Service Representative - Madrelingua

    Webhelp·Pescara, Italy

    **DESCRIZIONE**: Vuoi entrare a far parte di un’ azienda globale, vivace e in crescita, dove potrai svilupparti e migliorare professionalmente? Non perdere tempo! Cerchiamo proprio te! Questo ruolo è l'opportunità perfetta se stai considerando un’esperienza nell’ **Assistenza Clienti,** **Servizio Post-Vendita** - per conto di un’ azienda leader nel settore B2B del Food & Beverage. **QUALE SARA’ IL TUO CONTRIBUTO AL…

    • Full-time
  • IGT Solutions logo

    Customer Support Specialist

    IGT Solutions·India, Gambia

    *Direct Walk-In Drive - Monday to Friday* Walk-in Interviews for Customer Service Associate -International Process Walk-in Interview - Monday to Saturday Walk-in Interview Time: 11:00AM-4:00PM Location: Ground Floor, InfoTech Centre,Milestone 14/2, Old Delhi–Gurugram Road,Dhundahera, Gurugram – 122016, Haryana Contact person - Manshia Fatma Share your updated resume on - 7827093881 WE’RE HIRING | Atain Hiring for: Hotel & Travel LOB…

    • Full-time
  • DMRZ logo

    Customer Support (m/w/d) – Pflegesoftware

    DMRZ·Düsseldorf, Germany

    Deine Aufgaben * Du bist die erste Anlaufstelle für unsere Kunden bei technischen und anwendungsbezogenen Fragen rund um unsere Pflegesoftware – telefonisch und per E-Mail. * Du nimmst Supportanfragen freundlich und serviceorientiert entgegen, analysierst die Anliegen und findest schnelle, verständliche Lösungen. * Du dokumentierst Anfragen und Lösungen sorgfältig in unserem Ticketsystem. * Du leitest komplexere Fälle an den 2nd Level…

    • On-site
    • Full-time
    • Blue Cardtied; settle 21–33mo
  • MasterPro logo

    Bilingual Customer Service Agent

    MasterPro·Brazil

    Job Description: Monday to Saturday. 44 hours per week. PJ. NIGHT SHIFT. We are looking for a remote Bilingual Customer Service Agent to handle inbound and outbound phone call and email communications in both languages. This role focuses on assisting customers with questions related to delivery, installation, scheduling, and general order support, as well as proactively reaching out to customers…

    • Full-time
  • H&CO logo

    Asistente Contable

    H&CO·Mexico

    Responsabilidades Captura y registro de pólizas contables (ingresos, egresos, diario) Elaboración y revisión de balanzas de comprobación Conciliaciones bancarias mensuales Revisión y captura de XML (facturas electrónicas) Cálculo de impuestos mensuales (ISR, IVA, retenciones, etc.) Preparación de papeles de trabajo fiscales y contables Apoyo en la elaboración de declaraciones mensuales y anuales Seguimiento de requerimientos del SAT Archivo y control…

    • Full-time