Help desk junior erp area contabile

Ribo srlOrio al Serio, ItalyPosted 26d ago

Jobs by Adzuna

Chi siamoRibo è un ecosistema tecnologico con oltre vent’anni di storia, punto di riferimento per le PMI che vogliono innovare. Offriamo software gestionali, infrastrutture IT e comunicazione digitale per trasformare il business dei nostri clienti.Il ruoloEntrerai nel team di assistenza ai software gestionali ERP, diventando il punto di riferimento tecnico e funzionale per i clienti che utilizzano le soluzioni ERP implementate da Ribo.Cosa cerchiamoDiploma di Istituto Tecnico Economico, indirizzo Sistemi Informativi Aziendali (SIA) o equivalenteConoscenze base di contabilità generaleCapacità di analisi e problem solving su problematiche softwareEsperienza, anche breve, con software gestionali ERP (stage o lavoro)Ottima padronanza del PC e degli strumenti OfficeNice to have: conoscenze base di SQL Server, esperienza in ambito help desk o assistenza clienti, conoscenza dei processi aziendaliProattività, spirito di iniziativa, attitudine collaborativa e capacità di lavorare in sinergiaCosa faraiGestirai le richieste di assistenza clienti garantendo tempi di risposta e qualità del servizioAnalizzerai e risolverai problemi legati principalmente ai moduli contabili dei gestionaliFornirai supporto telefonico su problematiche tecniche e funzionaliDocumenterai le attività svolte per alimentare la knowledge base del teamIl valore di entrare in RiboFormazione completa su Arca Evolution e affiancamento strutturatoAmbiente giovane e collaborativoAffiancamento quotidiano con colleghi seniorOpportunità di crescita professionale in ambito ERPOrario flessibile (ingresso 8‑9, uscita 17‑18)Welfare aziendale: buoni pasto e assistenza sanitaria integrativa

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