Patient Care Specialist
This position will involve answering inbound calls for large hospital networks during our daytime shifts in a remote call center setting. Our company provides telephone answering, messaging, and alert services to physicians and medical facilities across the United States.
If you are a self-motivated team player looking to build a career from the comfort of your own home, we might be the team you are looking for!
You must live within the continental United States (+ Hawaii) to apply.
We currently have full-time opportunities available. ALL SHIFTS ARE IN EASTERN STANDARD TIME (EST)
Shift Availability Requirements
Full-Time (appr. 30+ hours per week)
- Mondays thru Fridays 8am-6pm, EST
- Mondays thru Fridays 10am-7pm, EST
- M/T/W/F/Sat 9am-6pm, EST
- Thursdays thru Mondays 9am-6pm, EST
Candidates must have a pleasant speaking voice, professional mannerisms, good computer skills, reliable internet, a quiet dedicated space to work from and work well in a fast-paced environment. Medical terminology and experience, either hands-on or clerical, required to apply. Familiarity with EMR systems and practices preferred.
Minimum typing of 30 wpm is required and will be tested.
Candidates must also have the following:
Internet - Ethernet connection (hardwire internet) preferred
- Ping < 15
- Download > 50 mbps
- Upload > 10 mbps
STATLINX will provide equipment.
If you think you are a good fit for our team, we would love to hear from you. Please include your resume with your application. Thanks and good luck!
Responsibilities
- Manage call volume of 80-120 inbound calls daily in a timely and professional manner
- Follow communication prompts
- Identify callers’ needs, clarify information, research every issue, and provide solutions and/or alternatives
- Build sustainable relationships and engage customers by going the extra mile
- Keep records of all conversations in our call center database in a comprehensible way
- Meet personal/team qualitative and quantitative targets
Skills
- Previous experience in a customer support role
- Track record of over-achieving quota
- Strong phone and verbal communication skills along with active listening
- Customer focus and adaptability to different personality types
- Ability to multi-task, set priorities and manage time effectively
Entry Level: $17.50/hr (with advancement opportunities) AND a monthly bonus program where you are eligible for up to 15%!
Apply today! https://www.ondemandassessment.com/o/JB-KEV4ZO77Q/landing?u=1062055
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Health insurance
- Paid time off
- Referral program
- Vision insurance
Work Location: Remote
Skills
- research
- insurance
Similar roles
Nurse Manager / RN - Gladstone
Ausdocs GP Consulting·Australia
Leadership role with influence and autonomy Monday to Friday work-life balance, no night shifts or weekends Competitive salary package with performance incentives Supportive team environment with opportunities for professional development About Gladstone GP Super Clinic Gladstone GP Super Clinic is a leading primary healthcare facility located in Gladstone, QLD. We pride ourselves on delivering exceptional healthcare services to our community.…
- Full-time
- Skilled Independent 189 — PR, no sponsor
Lead - Solutions Engineer (Verticals)
Freshworks·Boston, United States
At Freshworks, we pride ourselves on providing industry-leading, AI-first Employee Experience software. Our customers deliver greater levels of service through an intuitive and powerful ITSM, ITAM, ITOM, and ESM platform. If you're looking to move fast and make a significant impact in an exciting space, you're in the right place! We are seeking a Lead Solution Engineer to join our…
- Remote
- Full-time
Senior Staff Software Engineer, Core Infrastructure
Robinhood·Bellevue, United States
JOIN US IN BUILDING THE FUTURE OF FINANCE. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. ABOUT THE…
- Full-time
Senior Staff Software Engineer, Core Infrastructure
Robinhood·Menlo Park, United States
JOIN US IN BUILDING THE FUTURE OF FINANCE. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. ABOUT THE…
- Full-time
Senior Sales Engineer - NorthCentral
Datadog·United States
As an Enterprise Sales Engineer, you'll partner with Sales to help customers understand the value of Datadog and how it solves their most important technical and business challenges. You'll lead technical evaluations, deliver compelling demos, and guide customers through the journey from discovery to successful adoption. You'll act as a trusted advisor, bridging business goals with technical solutions, and play…
- Full-time
Senior Applications Engineer, Enterprise Build
Robinhood·Menlo Park, United States
JOIN US IN BUILDING THE FUTURE OF FINANCE. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. ABOUT THE…
- Full-time
Senior Sales Engineer - FED
Datadog·United States
As an Enterprise Sales Engineer, you'll partner with Sales to help customers understand the value of Datadog and how it solves their most important technical and business challenges. You'll lead technical evaluations, deliver compelling demos, and guide customers through the journey from discovery to successful adoption. You'll act as a trusted advisor, bridging business goals with technical solutions, and play…
- Full-time
Support Worker - Supported Living Services - Waltham Forest, East London
Outward·London, United Kingdom
Job Title: 3 x Support Worker Contract: Fixed Full Time, Permanent Hours: 38 hours per week Salary: £29,334 per annum Location: Waltham Forest, East London About Outward. For 50 years, Outward has been providing high-quality support and care services to vulnerable people across London, predominantly in North East London. Established by families seeking alternatives to institutional care, we’ve grown into…
- Full-time
