Assistant Manager, Order Management

Job Description

Why join Rolls-Royce?

At Rolls-Royce we are proud to be a business that has truly helped to shape the modern world and are committed to always being a force for progress; powering, protecting and connecting people everywhere.

By joining Rolls-Royce, you'll have the opportunity to work on world-class solutions, supported by a culture that believes individuality is our greatest strength, and all perspectives, experiences and backgrounds help us innovate and enable our high-performance culture.

Key Responsibilities

• Coordinate and manage customer orders from order intake through to contract fulfillment, ensuring compliance with contractual scope, delivery schedules, and cost requirements.
• Liaise with internal stakeholders (Sales, Sales Engineering, Finance, Aftersales, Logistics), factories, suppliers, and customers to ensure smooth order execution.
• Support payment administration, including down payments, milestone payments, Letters of Credit (LC), Bank Guarantees, and Performance Guarantees in accordance with contractual terms.
• Manage SAP transactions, including creation of batch and serial numbers, and perform Goods Receipt (GR) activities for incoming products and third-party purchases.
• Coordinate shipment arrangements, including shipping instructions, vessel bookings, Bills of Lading, and delivery documentation.
• Monitor payment collection prior to delivery and follow up with customers.
• Verify delivery notes, supplier invoices, freight invoices, and shipment documentation for accuracy and completeness.
• Coordinate with warehouses, factories, and freight forwarders on inbound and outbound logistics activities.
• Manage engine accessories deliverables, resolve shipment discrepancies, and coordinate post-delivery claims for shortages, missing parts, or damages.
• Prepare and compile LC documentation and support Finance in submission and compliance requirements.
• Maintain accurate records and documentation throughout the order fulfillment process.
• Undertake ad-hoc projects and assignments assigned.

Position qualifications:

• Bachelor's degree in Business Administration or a related discipline.
• At least 3 years of experience in order management, order fulfillment or project execution within an engineered solutions business environment.
• Prior experience in the diesel engine, generator or data center backup power industry is an advantage.
• Strong team player with excellent interpersonal, written and verbal communication skills.
• Good understanding of Asian business cultures, regional practices and customer service principles.
• Ability to work effectively under pressure, manage challenging situations and take ownership of order management responsibilities.
• Highly organized and capable of managing multiple priorities and projects simultaneously.
• Resourceful, proactive and able to adapt quickly to changing business needs.
• Strong project tracking skills with the ability to stay informed and updated on project progress at all times.
• Working knowledge of SAP Sales & Distribution (SD) module, Import/Export shipping processes, logistics operations, Incoterms and Letter of Credit (LC) administration.
• Proficient in Microsoft Office applications, particularly Excel, Word and PowerPoint.
• Detail-oriented with a high level of professionalism, accuracy and accountability.

Power Systems is the Rolls-Royce business which provides world-class power solutions and complete life-cycle support under our product and solution brand mtu. Through digitalisation and electrification, we strive to develop drive and power generation solutions that provide answers to the challenges posed by the rapidly growing societal demands for energy and mobility.

We deliver and service comprehensive, powerful and reliable systems, based on both gas and diesel engines, as well as electrified hybrid systems. These technologically advanced solutions serve our customers in the marine and infrastructure sectors worldwide.

Our vision is to ensure that the excellence and ingenuity that shaped our history continues into our future. Our multi-year transformation programme aims to turn Rolls-Royce into a high-performing, competitive, resilient and growing company. Join us, and it can be your future vision too.

Rolls-Royce are committed to being a respectful, inclusive, and non-discriminatory workplace where individuality is valued, diverse perspectives fuel innovation, and everyone can thrive.

As part of our selection process, candidates in certain locations may be asked to complete an online assessment, which can include cognitive and behavioural aptitude testing relevant to the role. If required, full instructions for the next steps will be provided.

Job Category

Sales

Posting Date

16 Jul 2026; 00:07