Customer Success Manager - NSW

Diligent CorporationSydney, AustraliaPosted Jun 5

Jobs by Adzuna

Position Overview: The Customer Success Manager I oversees a portfolio of accounts and ensures an amazing customer experience, as measured by NPS, gross revenue retention, upsell/cross-sell referrals, meaningful customer engagement and adoption via product usage indicators. As the key contact point for the customer relationship on Diligent products. The CSM I will perform hands-on account management activities as well as collaborate with other team members in coordinating successful customer on…

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