BI Analyst - Support
Key Responsibilities
1. Dashboard Support & Maintenance
- Serve as the primary support contact for existing Tableau dashboards.
- Troubleshoot issues, answer user questions, and assist with navigation and usage.
- Monitor dashboards to proactively identify and resolve performance or data issues before they escalate.
2. Incident Management & Issue Resolution
- Act as the first line of defense for incoming requests and incidents.
- Triage tickets, resolve quick fixes, and escalate complex issues to appropriate team members.
- Ensure timely diagnosis and resolution of dashboard-related problems to minimize downtime.
3. Ticketing System Ownership
- Help design, implement, and manage a structured ticketing system for analytics requests.
- Create a centralized intake process for issues, enhancements, and support needs.
- Track, prioritize, and report on incoming work to ensure visibility and accountability.
4. Operational Efficiency & Continuity
- Reduce dependency on individual contributors by distributing workload effectively.
- Support continuity of operations by maintaining documentation and standard processes.
- Help prevent reactive “fire drills” by establishing proactive monitoring practices.
5. Collaboration & Enablement
- Partner with dashboard developers to reduce interruptions and protect development momentum.
- Provide guidance and basic training to users to improve dashboard adoption and self-service.
- Collaborate with data teams to ensure data quality and consistency.
- Experience administering Tableau Server and/or Tableau Cloud environments.
- Strong troubleshooting skills with dashboards, data sources, and performance issues.
- Familiarity with ticketing systems (e.g., ServiceNow, Jira, or similar).
- Basic understanding of SQL and data structures.
- Strong communication skills with the ability to support both technical and non-technical users.
- Ability to prioritize tasks and manage multiple requests in a fast-paced environment.
Preferred Qualifications
- Experience setting up monitoring, alerts, and governance processes in Tableau.
- Exposure to data warehousing concepts and ETL processes.
- Experience building or supporting analytics workflows in a business environment.
Similar roles
Data Scientist, Growth
Lovable·London, Canada
TL;DR — The first data scientist in our new London growth team. You own the growth funnel end to end, from acquisition to activation to retention to expansion, find the levers, and work directly with growth engineering to ship experiments into the product. Not decision support: you drive the numbers. WHY LOVABLE? Lovable lets anyone and everyone build software with…
- On-site
- Full-time
- Express Entry — PR day one, no employer
Alts Data Ops Analyst
Addepar1·Edinburgh, United Kingdom
<div class="content-intro"><p><span style="text-decoration: underline;"><strong>Who We Are</strong></span></p> <p>Addepar is a global data and AI platform empowering investment professionals to turn complex financial information into actionable intelligence. Addepar unifies portfolio, market and client data in a total portfolio view and delivers AI-powered insights within investment and client workflows. More than 1,400 firms in nearly 60 countries use Addepar to manage and advise…
- On-site
- Full-time
Project Manager
Nirman Consultants·New Delhi, India
Company Description: Nirman Consultants is an ISO 9001:2015 certified, award-winning full-service architecture consultancy established in 1990. The firm operates as a total project management organization, offering single-window consulting across architecture, engineering, sustainability, landscape, and urban planning. Nirman Consultants has successfully delivered projects across India and internationally, spanning industrial, commercial, institutional, residential, and mixed-use developments. …
- Full-time
Real Estate Sales Manager
Right Advisors Private Limited·Faridabad, India
Real Estate Sales Manager Location: Faridabad Work Mode: Work from Office Experience: 3–5 Years Please Note: The maximum budget for this position is ₹6.5 LPA . Candidates with higher CTC expectations are kindly requested not to apply . Key Responsibilities: Drive sales for residential/commercial real estate projects. Generate leads, develop client relationships, and convert prospects. Conduct client meetings, property/site visits,…
- Full-time
Telemedicine Doctor (MBBS)
Emoha Eldercare·Gurugram, India
We're looking for an MBBS-qualified physician to deliver online consultations to patients through our platform. You'll manage a full consultation load independently — history taking, assessment, prescribing where appropriate, and knowing when a case needs in-person or specialist care. This is a clinical role, not an advisory one. You will be responsible for patient outcomes. WHAT YOU'LL DO * Conduct…
- Full-time
InnoMaster Big Data Engineering - part-time Master's Program
Innogames·Hamburg, Germany
Part-time Master's Program starting Oct 2026 or April 2027 Do you have a passion for Big Data? Do you want to make your Master studies exciting and practical? Do you wish to continue studying after your Bachelor's degree while simultaneously stepping into the professional world? And all this with a fixed monthly salary and complete coverage of tuition fees? Then,…
- On-site
- Full-time
- Blue Card — tied; settle 21–33mo
Data Engineer (all genders)
Gropyus·Berlin, Germany
<div class="content-intro"><p><strong>About The Company</strong></p> <p>GROPYUS is a technology-based construction company focused on building multi-story residential buildings. Thanks to its prefabricated building system with various design options, industrial offsite construction, and fully digitalized processes, the company manufactures aspirational, sustainable, and affordable homes using timber construction methods. GROPYUS is using scalable construction and manufacturing solutions to tap into a future market, boost…
- On-site
- Full-time
- Blue Card — tied; settle 21–33mo
Data Analyst: Retail Media
Constructor·Worldwide
ABOUT US Constructor is the next-generation platform for search and discovery in ecommerce, built to explicitly optimize for metrics like revenue, conversion rate, and profit. Our search engine is entirely invented in-house utilizing transformers and generative LLMs, and we use its core and personalization capabilities to power everything from search itself to recommendations to shopping agents. Engineering is by far…
- On-site
- Full-time
