General Manager - FinTech Startup
This is a fast-paced, overseas-based role. We are seeking an entrepreneurial General Manager to lead the company through its next phase of growth. This role requires a hands-on leader who can drive business strategy, build high-performing teams, raise capital, establish strategic partnerships, and oversee day-to-day operations.
Work ArrangementThis role requires relocation to Kuala Lumpur, Malaysia. Full relocation support provided, including visa sponsorship and housing.
Key Responsibilities- Business Leadership: Develop and execute the company's overall vision, strategy, and long-term growth plan. Take full ownership of the company's profit and loss (P&L). Lead the organization across all business functions including operations, technology, finance, marketing, product, compliance, and customer success. Build a high-performance culture focused on accountability, innovation, and execution.
- Business Development & Partnerships: Identify new revenue opportunities and market expansion strategies. Develop strategic partnerships with banks, payment providers, financial institutions, technology partners, and enterprise clients. Represent the company during commercial negotiations and strategic discussions. Expand the company's presence across Southeast Asia and other global markets.
- Product & Operations: Work closely with the Product and Engineering teams to define product strategy and roadmap. Ensure operational excellence and efficient execution across departments. Drive product-market fit and customer acquisition strategies. Establish scalable processes and performance metrics.
- Financial Management: Manage budgeting, forecasting, and financial planning. Optimize cash flow and resource allocation. Monitor company performance through KPIs and financial reporting. Ensure sustainable revenue growth and profitability.
- Fundraising & Investor Relations: Lead fundraising initiatives including Seed, Series A, and subsequent funding rounds. Build and maintain relationships with investors, venture capital firms, family offices, and strategic partners. Prepare investor presentations and communicate company performance effectively.
- Team Building: Recruit and develop senior leadership. Mentor department heads and foster leadership development. Create an execution-focused culture that attracts top talent.
- Regulatory & Governance: Work with legal and compliance teams to ensure adherence to applicable financial regulations. Implement strong corporate governance, risk management, and internal controls. Build relationships with regulators, financial institutions, and industry stakeholders where appropriate.
- Bachelor's degree in Business, Finance, Economics, Engineering, Computer Science, or a related field.
- Minimum 8-15 years of leadership experience in fintech, financial services, payments, banking, SaaS, or technology companies.
- Prior experience as a COO, General Manager, Country Manager, or business unit leader is highly preferred.
- Proven experience scaling startups or high-growth technology companies.
- Strong commercial acumen with demonstrated success in revenue growth.
- Experience managing cross-functional teams including Product, Technology, Marketing, Operations, Finance, and Compliance.
- Strong understanding of fintech, digital payments, financial infrastructure, embedded finance, or digital asset ecosystems.
- Experience fundraising and managing investor relationships is highly desirable.
- Excellent leadership, communication, negotiation, and decision-making skills.
- Comfortable working in a fast-paced startup environment where adaptability and execution are essential.
- Willing to relocate to Kuala Lumpur, Malaysia.
- Fintech startups
- Payment gateways
- Digital wallets
- Banking technology
- Embedded finance
- Cross-border payments
- Digital asset or blockchain businesses
- Financial infrastructure platforms
- B2B SaaS
- High-growth technology companies
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