Restaurant Manager
Oaks Queenstown Shores Resort are looking for an enthusiastic and service-driven Restaurant Manager to join our team on a full-time basis.
This role is essential in overseeing the day-to-day operations of the restaurant and bar, ensuring exceptional guest experiences, efficient service, and the development of the Food & Beverage team. The successful candidate will predominantly work evening shifts and must be available to work weekends as required.
Key Responsibilities Include:
- Organises and controls the operations of the restaurant to provide dining services.
- Oversee and ensure smooth, efficient, and professional daily operations of the restaurant & bar.
- Develop and maintain a strong understanding of the property’s food and beverage offerings to promote to guests.
- Collaborate with the kitchen team during service periods to ensure quality service, presentation, and guest satisfaction.
- Supervise, coach, and train Food & Beverage Attendants, fostering a high-performing team.
- Manage staff rostering, workflow, and service standards to ensure operational efficiency.
- Monitor and maintain compliance with hygiene, and workplace health & safety standards.
- Assist with stock control, ordering, and reporting as required.
- Drive guest satisfaction, service excellence, and continuous improvement initiatives.
Shift Details (subject to change):
- Shifts to be worked in accordance with a rotating roster
- Managers Certificate and Licence Controller Qualification (LCQ) preferred but not essential
Expected minimum hours: 30 hours per week
Location: 327/343 Frankton Road, Queenstown 9300, New Zealand
Hourly range: $33 - $35NZD per hour. (excluding contributions to KiwiSaver). Payment of wages will be processed on a fortnightly basis by direct credit to your nominated bank account.
Annual salary approximate: $51,480 - $54,600 (excluding contributions to KiwiSaver).
Approved sponsor: Minor Hotels Australasia Limited (previously Oaks Hotels & Resorts Limited)
Schedule 1 - Specific Terms and Conditions
Job Title: Restaurant Manager
Job Level: Section Head
Employment Status: Full Time - Permanent
Commencement Date: To be confirmed
Reporting to: Food & Beverage Manager
Breaks: Employees are entitled to paid rest breaks and unpaid meal breaks based on the number of hours worked. Breaks will be taken at times agreed to by the employer and employee or when the law says breaks must be taken. Leave Entitlements: As per Employment New Zealand - Leave and holidays | Employment New Zealand and Holidays Act 2003.
Period of Notice: Four weeks
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