Leasing Agent Used for Testing
About LK Apartments
LK Apartments is a modern, community-driven housing provider rooted in Waterloo—one of Canada’s most innovative and dynamic cities. We’re more than just a housing company; we design inclusive, thoughtfully crafted communities where residents can truly thrive.
Our story began by supporting students and young professionals seeking modern, well-located housing. As we’ve grown, so has our purpose. Today, we proudly serve a diverse range of residents, including professionals and families looking for vibrant, connected communities to call home. Our expansion across Ontario reflects our commitment to building communities, not just buildings, with every location carrying the spirit of Waterloo: innovation, inclusivity, and sustainability.
Position Overview
The Community Specialist – Leasing is responsible for creating an exceptional leasing experience for prospective and current residents. This role combines sales, customer service, and administrative duties to support occupancy goals, resident satisfaction, and community success. The ideal candidate is personable, organized, and motivated to deliver an outstanding first impression of the community.
Primary Responsibilities:
Leasing & Sales
- Greet, tour, and build rapport with prospective residents; identify their needs and present suitable apartment homes.
- Maintain an in-depth knowledge of community features, amenities, and surrounding neighborhood.
- Accurately complete all leasing paperwork and online application processes.
- Follow up with prospects via phone, email, and text to convert leads to leases.
- Meet or exceed leasing and occupancy goals as set by management.
Customer Service & Resident Relations
- Provide high-quality customer service to both prospective and current residents.
- Support the renewal process by communicating lease terms, incentives, and community updates.
- Respond to resident concerns promptly and professionally, escalating issues when necessary.
- Help plan and participate in resident events to strengthen community engagement.
Administrative Support
- Maintain accurate leasing, traffic, and resident information in property management systems.
- Assist with daily office operations, including answering phones, filing, and correspondence.
- Prepare and distribute leasing and marketing materials as needed.
- Support the Client Care Manager in ensuring compliance with company policies and fair housing laws.
Marketing & Outreach
- Contribute to the community’s online presence through social media engagement and marketing campaigns.
- Participate in local outreach and networking to drive traffic and awareness.
- Track market trends and competitor activities to assist in pricing and promotional strategies.
- High school diploma or equivalent required; college degree preferred.
- 3+ years of experience in leasing, customer service, or sales (multifamily housing preferred).
- Strong communication, interpersonal, and problem-solving skills.
- Proficiency in Microsoft Office and property management software (e.g., Yardi, Entrata, RealPage).
- Knowledge of Fair Housing laws and leasing best practices.
- Availability to work weekends or evenings as needed.
Physical Requirements:
- Ability to stand and walk for extended periods, including walking to and from properties.
- Capability to lift and carry up to 25 pounds.
- Proficiency in using standard office equipment, including computers and phones.
- Ability to climb stairs and navigate various property terrains.
Benefits:
- Comprehensive Health and Dental plan
- RRSP Matching
- Continuous Learning Program
- Career advancement opportunities
- Employee Assistance Program
Similar roles
Quality Inspector
Alexander Dennis·Scarborough, United Kingdom
Job Title: Quality Inspector Location: Scarborough Our Vision & Why It Matters At Alexander Dennis, our vision is to lead the evolution of sustainable on-road mass transportation and mobility. We design, deliver, and support market-leading buses and coaches that help reduce emissions, improve air quality, and keep communities connected. Every role contributes to that mission whether you’re engineering, driving sales,…
- Full-time
Manager
Smartstream Limited·Bengaluru, India
* Manage the Operations team for Listed Derivatives business covering Atlantis and Manual settlement of trades/invoices for Payables and Receivables * Effectively utilize the resources to improve the existing process and identify process improvement projects and drive it through team leads * Manage the BAU to meet the agreed contractual service levels * Work on SmartStream’s transactions, fees, cost and…
- Hybrid
- Full-time
Senior Software Engineer - Real-Time C++/Linux, Edge-to-Cloud Integration
Derq·Vancouver, Canada
Derq is an MIT spinoff building AI-powered traffic safety and smart infrastructure. We’re a team of passionate innovators, leveraging the latest in AI and technology to transform the future of mobility. Our platform enhances road safety and traffic management by turning real-time data into actionable insights for cities and road operators. Our patented technology collects and analyzes data from connected…
- Remote
- Full-time
- Express Entry — PR day one, no employer
Director of Development Strategy & Operations
New Energy Nexus·Dublin, Ireland
ABOUT NEW ENERGY NEXUS New Energy Nexus (NEX) is an international NGO that supports climate solutions and builds a more equitable clean energy economy. Our laser focus is on clean energy entrepreneurs: providing them with funds, accelerators, and networks to thrive. They are our main audience and our agent of change. We started in California in 2004 and now operate…
- Remote
- Full-time
- Critical Skills — 9mo tied, then free; Stamp 4 @21mo
Director of Development Strategy & Operations
New Energy Nexus·Toronto, Canada
ABOUT NEW ENERGY NEXUS New Energy Nexus (NEX) is an international NGO that supports climate solutions and builds a more equitable clean energy economy. Our laser focus is on clean energy entrepreneurs: providing them with funds, accelerators, and networks to thrive. They are our main audience and our agent of change. We started in California in 2004 and now operate…
- Remote
- Full-time
- Express Entry — PR day one, no employer
Senior Account Manager (Media)
Captify·London, Canada
<p>Captify, now part of Verve Group, is the leading Search Intelligence Platform for the open web and the largest independent holder of first-party search data outside of Google, connecting the real-time searches from over 2 billion devices globally. Its Search Intelligence technology powers omnichannel programmatic advertising and real-time insights for the world’s biggest brands, such as Disney, Unilever, eBay, Mercedes-Benz,…
- On-site
- Full-time
- Express Entry — PR day one, no employer
Business Development Director - (Data & Measurement)
Captify·London, Canada
<p>Captify’s unique search intelligence platform provides brands with a deep understanding of consumer interests, motivations, and intentions in real time, allowing for precise targeting and better campaign measurement. The underlying machine learning technology transforms real search intent into actionable marketing strategies that are used by over 800 leading global brands for programmatic activation, pre-campaign strategies, and unique measurement solutions. Captify…
- On-site
- Full-time
- Express Entry — PR day one, no employer
OSHC Assistant - Findon, SA
The Extend Group·Findon, Australia
JOB DETAILS & ROLE About your service: Nazareth Catholic College, Gilles Plains. Hourly Rate: $36.01 - $45.71 Per Hour + 12% Super. Additional payment of $1.58 - $1.97 per hour available under Worker Retention Payment Scheme. * Days Required: Monday to Friday availability. * Before School Care: 7 am to 9 am. * After School Care: 2:30 pm to 5:30…
- Full-time
- Skilled Independent 189 — PR, no sponsor
