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AirbusMexicoPosted Jul 9
Jobs by Adzuna
Job Description: Como Agente de Atención al Cliente , brindarás atención inicial vía telefónica y correo electrónico a clientes e ingenieros (as) de soporte para el registro, diagnóstico, asignación, seguimiento, escalación a ingenieros N1, N2 y proveedores (as), validar pruebas con usuario final para resolución de incidentes de misión crítica de tecnología TETRAPOL/TETRA y AGNET/SMVNO. Esto con el objetivo de cumplir el SLA de cada proyecto. Monitorear los servicios de misión crítica infraestr…

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