Executive Assistant
LSH Auto is seeking a highly organised and proactive Executive Assistant to provide comprehensive administrative support to our managing director & senior management team. The successful candidate will play a vital role in ensuring the efficient running of day to day operations, managing correspondence and scheduling meetings. This is an excellent opportunity for a detail oriented professional to contribute to the smooth functioning of a dynamic automotive company.
Hours: 40
Salary: £33,000 – £35,000 (dependent on experience)
Key Responsibilities
- Provide full diary management support to the Managing Director and, where required, members of the Senior Leadership Team, including complex scheduling, meeting prioritisation and conflict resolution.
- Arrange internal and external meetings, including leadership meetings, board-style meetings, retailer meetings, partner meetings, supplier meetings, manufacturer-related activities and ad hoc business reviews.
- Coordinate meeting rooms, hospitality, refreshments, technology requirements, visitor arrangements, attendee lists, room layouts and supporting materials.
- Prepare and circulate agendas, meeting papers, briefing notes, presentation packs and supporting documents.
- Attend selected meetings to capture notes, decisions and action points, then follow up with relevant stakeholders to ensure progress is made.
- Provide broad administrative support to the Managing Director and Senior Leadership Team, including drafting, proofreading and formatting correspondence, reports, letters, presentations and internal communications.
- Maintain organised records, files, contact lists, trackers, key documents, business updates, operational follow-up notes and executive administration materials.
- Support selected customer correspondence on behalf of the Managing Director, including acknowledgements, updates, follow-up communications and complaint tracking.
- Liaise with internal teams to obtain information, chase responses and ensure customer, complaint and stakeholder matters are followed through to conclusion.
- Escalate sensitive, confidential or high-risk matters appropriately, maintaining a professional and customer-focused approach at all times.
- Organise UK and international travel, including flights, hotels, transport, itineraries, travel packs, accommodation, hospitality and logistics for visiting executives, partners and stakeholders.
- Process expense claims accurately and promptly, and support senior leaders with mileage, bookings, travel administration and approvals.
- Proven experience as an Executive Assistant or similar administrative role.
- Excellent organisational and time-management skills.
- Strong written and verbal communication abilities.
- Ability to manage multiple priorities and work under pressure.
- Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).
- Discretion and confidentiality in handling sensitive information.
- Ability to coordinate complex schedules and travel arrangements.
- Strong interpersonal skills and a professional attitude.
Benefits Include:
• A range of Mercedes Benz training and leadership programmes
• Refer a friend scheme – up to £1000
• Funded ongoing training and development
• Platinum Plus Rewards Scheme
• Colleague Car Purchase Scheme
• Eye care Vouchers
• Life Assurance (4 x annual salary)
• 31 days holiday (including bank holidays), rising to 38 days with length of service
• Wellbeing Support
• Company Pension
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