Head of Service / VIP Waiter
AHS, a prestigious real estate and luxury lifestyle company, is seeking a professional and highly skilled VIP Waiter / Head of Service to join our team. This role is responsible for delivering exceptional, world-class service to guests ensuring an elevated hospitality experience at all times.
As the Head of Service, you will oversee all aspects of F&B service, guest experience, and service team coordination, maintaining the highest standards of elegance, discretion, and professionalism.
Responsibilities
- Lead and oversee all service operations within the property.
- Ensure flawless table setups, dining arrangements, and service execution.
- Greet and attend to VIP guests, ensuring a seamless and personalized experience.
- Train and coordinate service staff to maintain consistent luxury standards.
- Manage event service for private dinners, gatherings, and formal occasions.
- Ensure impeccable presentation of dining areas, lounges, and common spaces.
- Oversee beverage and wine service, including recommendations and pairing.
- Handle special requests, dietary requirements, and personalized guest preferences.
- Maintain communication with the kitchen, housekeeping, and concierge teams for smooth operations.
- Uphold confidentiality, discretion, and guest privacy at all times.
- Minimum 5 years of experience as a VIP Waiter, Head Waiter, Butler, or in luxury F&B service for HNW/UHNW clients.
- Strong background in fine dining, luxury hospitality, or private household service.
- Exceptional knowledge of service etiquette, table settings, wine service, and luxury hospitality standards.
- Impeccable grooming, manners, and service professionalism.
- Strong leadership skills with the ability to manage and train service staff.
- Outstanding communication and interpersonal abilities.
- Excellent organizational skills and attention to detail.
- Ability to work long hours, including weekends and holidays, with flexibility.
- High level of discretion, confidentiality, and emotional intelligence.
- Valid passport and readiness to travel if required.
- Additional languages are an asset.
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