4444-Manager - Learning Partners

People eXperience At Innovaccer

We are passionate about people; we foster professional growth and make a positive impact on individuals' lives. The Px team is the cornerstone of our organization, and we strive to create a vibrant and inclusive workplace. Our mission is to empower, inspire, and unite every team member towards a shared goal. Join us today and play a crucial role in shaping an exceptional workplace.

About the Role

We're looking for a Manager - Learning Partners to lead the Learning Partners within Learning & Organizational Development. This is a player-coach leadership role: you'll set the direction, standards, and operating model for how Learning Partners engage the business, while personally acting as a strategic learning advisor to senior leaders across the organization.

You'll own the Learning Partners charter end-to-end, shaping the annual learning strategy and OKRs, guiding and coaching a team of Learning Partners to consistently high standards, owning the vendor ecosystem and learning budget, and putting the governance and measurement in place that lets the function prove its impact.

You'll also lead our Centers of Excellence (CoE) initiative, building the internal expert and facilitator communities that let Innovaccer teach and scale its own expertise. You'll be equally comfortable in a leadership review defining strategy and in a scoping room diagnosing a capability gap, because both are the job. You'll partner closely with Learning Operations and Education Technology (the other two L&OD sub-functions) and report into the L&OD Leader, translating enterprise priorities into learning that measurably moves performance.

A Day in the Life

Lead the Learning Partners Practice

• Set the strategy, operating model, and quality standards for the Learning Partners function — defining how LPs intake, scope, prioritize, and deliver against business needs.
• Guide, coach, and develop a team of Learning Partners — role-modelling consulting, facilitation, and design craft, and raising the bar on how the practice shows up for the business.
• Own the LP charter's OKRs and annual learning plan, allocate capacity across mapped business units, and balance demand against the team's bandwidth.
• Lead the Centers of Excellence (CoE) initiative end-to-end — establishing and scaling internal expert and facilitator communities, and owning their smooth execution, growth, and long-term success as a strategic capability for the organization.
• Act as the senior escalation point for complex, high-stakes, or cross-functional learning needs, and represent Learning Partners in L&OD leadership forums.

Learning Strategy & Business Partnership

• Serve as a strategic learning advisor to senior leaders — running business cadences and half-yearly leadership connects to align on capability priorities for the year ahead.
• Lead the annual Training Needs Identification (TNI) / needs-analysis process, using performance-consulting techniques to diagnose root causes before prescribing solutions.
• Translate enterprise and business-unit goals into a practical, prioritized learning roadmap, and personally own strategic accounts as the single point of contact.
• Build trusted-advisor relationships with department heads, HRBPs, and learning SPOCs, and steer them from ad-hoc training requests toward outcome-driven learning.

Program Design, Delivery & Vendor Management

• Oversee the design and facilitation of blended learning solutions across the 70-20-10 spectrum — instructor-led and virtual programs, eLearning, coaching, and on-the-job learning.
• Own the organization's flagship leadership, managerial, and behavioral programs (e.g., leadership development journeys, manager-transition and capability-enhancement programs) and leader fireside chats.
• Source, evaluate, and manage external training partners and consultants — leading commercials, SOWs/agreements, quality, and aligning vendor roadmaps to internal priorities.
• Own and steward the central learning budget, ensuring every learning investment is needs-driven, accountable, and tied to business outcomes.

Governance, Measurement & Impact

• Own the operating standards for the practice — the training SOP, RACI, TATs, and learning policies — keeping them current, followed, and audit-ready.
• Define and measure success using structured evaluation (Kirkpatrick levels and ROI where warranted), moving the team from activity metrics toward behavior and business impact.
• Build and review learning dashboards and closure summaries that make progress, participation, and outcomes visible to leadership.
• Partner with Learning Operations and Education Technology on platform fulfillment, content build, and reporting across LMS and external Learning Platform.
• Champion a strong learning culture using recognition, knowledge-sharing practices, and storytelling to make learning stick across the organization.

Must-Haves

• 6-9 years of experience in Learning & Development, Organizational Development, or Talent Development, including experience leading a team or a learning practice (formally or as a functional lead).
• Proven ability to partner with and influence senior business leaders — diagnosing needs through performance consulting and translating them into learning strategy.
• Track record of designing and facilitating learning programs across leadership, functional, and behavioral domains.
• Strong program and project management skills — running a portfolio of programs end-to-end across many stakeholders and tight timelines.
• Experience owning learning measurement and evaluation (e.g., Kirkpatrick / Phillips ROI) and using data to drive decisions.
• Experience sourcing and managing external training vendors, commercials, and a learning budget.
• Hands-on with learning platforms / LMS (e.g., Docebo, SuccessFactors) and modern learning tools.
• Excellent communication, facilitation, coaching, and stakeholder-management skills.
• Bachelor's degree required; a Master's / MBA in HR, OD, Psychology, or a related field is preferred.
• Go-get-done, bias-for-action, self-starter, and team-player attitude, with a start-up mentality and a high willingness to learn.

Good to Have

• L&D / talent certification such as ATD (APTD/CPTD), CIPD, or SHRM (CP/SCP).
• Familiarity with learning-science and knowledge-management practices (e.g., 70-20-10, the SECI model).
• Experience applying AI and next-gen tools to learning, and working in a fast-scaling technology, SaaS, or healthcare organization.

Here’s What We Offer

• Generous Leaves: Enjoy generous leave benefits of up to 40 days.
• Parental Leave: Leverage one of industry's best parental leave policies to spend time with your new addition.
• Sabbatical: Want to focus on skill development, pursue an academic career, or just take a break? We've got you covered.
• Health Insurance: We offer comprehensive health insurance to support you and your family, covering medical expenses related to illness, disease, or injury. Extending support to the family members who matter most.
• Care Program: Whether it’s a celebration or a time of need, we’ve got you covered with care vouchers to mark major life events. Through our Care Vouchers program, employees receive thoughtful gestures for significant personal milestones and moments of need.
• Financial Assistance: Life happens, and when it does, we’re here to help. Our financial assistance policy offers support through salary advances and personal loans for genuine personal needs, ensuring help is there when you need it most.

Innovaccer is an equal-opportunity employer. We celebrate diversity, and we are committed to fostering an inclusive and diverse workplace where all employees, regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, marital status, or veteran status, feel valued and empowered.

Disclaimer: 

Innovaccer does not charge fees or require payment from individuals or agencies for securing employment with us. We do not guarantee job spots or engage in any financial transactions related to employment. If you encounter any posts or requests asking for payment or personal information, we strongly advise you to report them immediately to our HR department at [email protected]. Additionally, please exercise caution and verify the authenticity of any requests before disclosing personal and confidential information, including bank account details.

About Innovaccer

Innovaccer activates the flow of healthcare data, empowering providers, payers, and government organizations to deliver intelligent and connected experiences that advance health outcomes. The Healthcare Intelligence Cloud equips every stakeholder in the patient journey to turn fragmented data into proactive, coordinated actions that elevate the quality of care and drive operational performance. Leading healthcare organizations like CommonSpirit Health, Atlantic Health, and Banner Health trust Innovaccer to integrate a system of intelligence into their existing infrastructure, extending the human touch in healthcare. For more information, visit www.innovaccer.com.

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