Operations Administrator
The Operations Administrator plays a key role within the Operations team, working closely with the Operations Admin Manager to support the smooth running of day-to-day business activities. This position contributes to the successful delivery of projects and services while ensuring adherence to established processes and procedures. The successful candidate will be responsible for accurate and timely customer invoicing, maintaining financial records, and supporting effective cash flow management. This role requires strong attention to detail, initiative, and the ability to work both independently and collaboratively.
Responsibilities:
- Review client billing information, demonstrating a clear understanding of purchase orders and contractual agreements.
- Prepare and issue accurate invoices for goods and services in line with agreed contract terms and pricing structures.
- Submit invoices via various platforms, including email, customer portals, and EDI systems.
- Investigate and resolve invoice discrepancies, maintaining strong customer relationships and working closely with internal credit control teams.
- Support the setup of new customer accounts by liaising with Finance Directors and Sales teams, including credit checks and agreement of credit terms.
- Provide updates on key financial metrics, including group KPIs, month-end, and year-end financial figures.
- Contribute to cost analysis activities in collaboration with Operations and Finance teams.
- Strong understanding of invoicing processes and billing administration
- High level of accuracy and attention to detail
- Ability to interpret contracts, pricing agreements, and purchase orders
- Effective communication and stakeholder management skills
- Ability to work independently and as part of a team
- Proactive approach to problem-solving and resolving discrepancies
- Highly organised with the ability to manage multiple priorities
- Flexible and adaptable to changing business needs and workloads
- Strong sense of accountability and ownership
- Positive team player with a collaborative mindset
- We are employee-owned! Here at Evolution we have a unique employee ownership model which means that our entire team owns our business. You have the opportunity to become a beneficiary of our future success.
- 25 days annual leave + local bank holidays
- Company pension scheme
- 2 private health insurances
- Optional annual private wellbeing and health screening appointment fully funded by Evolution
- Employee assistance programme which offers 24/7 access to free health and wellbeing support
- Life Assurance from day one (4x salary)
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