Employee Relations Lead – Consulting, Financial or Professional Services

Are you an experienced Employee Relations professional who thrives on managing complex cases from start to finish while coaching managers to make fair, confident and commercially sound people decisions?

Join an award-winning global technology consultancy where you'll become the go-to Employee Relations expert, partnering with managers, HR colleagues and business leaders across the UK to navigate complex people challenges and reduce organisational risk.

If you're looking for a role where your expertise is trusted, your judgement is valued and you'll genuinely influence how Employee Relations is delivered across the business, we'd love to hear from you.

Candidates must be able to work in the UK without restrictions.

The Role at a Glance
Employee Relations Lead
Remote – Home-based with occasional travel to London
Competitive Salary + Excellent Benefits
Permanent – Full Time
Hours: 09:00 – 17:00

Pedigree: Global Leader in SAP Consulting, Digital Transformation & Business Solutions

Awards: SAP® Pinnacle Awards 2024 | Top Employer Award 2024

Your Background / Skills: Employee Relations, UK Employment Law, HR Advisory, Manager Coaching, Complex Case Management, Redundancy, TUPE, Employment Law, Stakeholder Management

Who We Are

Join our award-winning team at NTT DATA Business Solutions Group and become part of a thriving, innovative culture. Recognised through awards including the SAP® Pinnacle Awards 2024 and the Top Employer Award 2024, we help organisations around the world transform their businesses through technology, expertise and collaboration.

Our People team plays a vital role in supporting managers, protecting the business and creating positive employee experiences through practical, commercially focused HR advice.

Role Overview

As Employee Relations Lead, you'll take ownership of employee relations casework across the UK, providing practical, consistent and legally sound advice to managers and HR colleagues.

You'll independently manage a varied portfolio of Employee Relations matters, from day-to-day cases through to complex and sensitive situations, ensuring every case is handled fairly, consistently and in line with UK employment law and company policy.

This is a genuinely hands-on role where you'll own cases from initial advice through to resolution, including all associated administration and documentation, while acting as the trusted Employee Relations expert across the business.

Key Responsibilities

Employee Relations Case Management

•    Independently manage a portfolio of Employee Relations cases including disciplinary, grievance, performance, absence, conduct and other complex employee matters.
•    Take full ownership of cases from initial advice through to resolution, including all associated administration, documentation and follow-up.
•    Advise on flexible working requests, contractual changes and employee exits.
•    Support managers and HR colleagues through formal processes including redundancy consultations and TUPE transfers.
•    Develop Employee Relations strategies for complex organisational change programmes, including redundancy planning, cost calculations, consideration of alternatives, manager briefings and successful execution.
•    Ensure all cases are managed fairly, proportionately and in line with UK employment legislation and company policies.
•    Maintain accurate case records while identifying appropriate escalation points where required.

Advisory & Manager Coaching

•    Provide practical Employee Relations guidance to line managers and HR Business Partners on employment law, company policy and best practice.
•    Coach managers through difficult employee conversations and formal processes, helping them confidently manage complex people issues.
•    Support managers in resolving Employee Relations matters at the earliest appropriate stage.
•    Work closely with Legal where cases present increased legal, regulatory or reputational risk.
•    Act as the trusted Employee Relations subject matter expert across the UK business.

Policy & Continuous Improvement

•    Support the development and ongoing review of Employee Relations policies, guidance and manager toolkits.
•    Support investigations, whistleblowing cases and Subject Access Requests (DSARs).
•    Identify recurring Employee Relations trends and recommend improvements to policies, processes and manager capability.
•    Help drive a consistent approach to Employee Relations across the organisation.

Stakeholder Collaboration

•    Build strong working relationships with HR Business Partners, Legal, Compliance, Reward and wider Centres of Excellence.
•    Partner with managers and business leaders to deliver practical, commercially balanced Employee Relations advice.
•    Support organisational change and restructuring activity, including redundancy and TUPE programmes.
•    Build trusted relationships across the business, becoming the first point of contact for Employee Relations expertise.

About You

You're an experienced Employee Relations professional who enjoys taking ownership of complex cases rather than simply advising from the sidelines.
You have the confidence to guide managers through challenging situations, balancing legal compliance with commercial pragmatism while ensuring fair and consistent outcomes.

You'll likely bring:

•    Proven experience independently managing a broad range of Employee Relations cases from start to finish.
•    Strong practical knowledge of UK Employment Law and HR policies.
•    Experience handling disciplinary, grievance, performance, absence and conduct cases.
•    Good understanding of redundancy consultation and TUPE processes.
•    Excellent stakeholder management and influencing skills.
•    Strong coaching experience, helping managers confidently navigate Employee Relations matters.
•    A resilient, organised and pragmatic approach.
•    The ability to manage multiple priorities while maintaining exceptional attention to detail.
•    Experience working collaboratively with HR, Legal and other business functions.

Ideal Background

You'll most likely be working in a hands-on Employee Relations role within a Professional Services, Consulting, Financial Services or large corporate environment, where you've independently managed complex Employee Relations cases while partnering closely with managers and HR teams.

Benefits

Join an award-winning organisation where you'll work alongside industry experts while continuing to develop your career.

We offer:

•    Home-based contract with flexibility around operational requirements.
•    28 days annual leave.
•    12 additional "Free Fridays" each year (one additional Friday off every month).
•    Group Life Assurance (4x salary).
•    Employer pension contribution of 5%.
•    Professional development and career progression opportunities.
•    The opportunity to work on meaningful projects within a globally recognised organisation.

Your Experience May Include

Employee Relations Lead, Employee Relations Manager, Senior Employee Relations Advisor, Employee Relations Consultant, Employee Relations Specialist, HR Business Partner, HR Manager, Senior HR Advisor, HR Consultant, People Partner, Human Resources Manager.

Apply Now

If you're ready to bring your Employee Relations expertise to a global organisation where you'll own complex cases, influence senior stakeholders and help managers confidently navigate people challenges, we'd love to hear from you.

Application notice… We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details.

If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.