Digital Marketing Manager
As an integral part of beOnd’s Marketing team, you will be responsible for executing beOnd’s digital marketing strategy, with a focus on managing channels and campaigns which enhance and optimise awareness and conversion. You will also assist the VP Brand & Marketing in delivering beOnd’s overall marketing strategy in support of the company’s global network expansion.
Duties and Responsibilities:
- Manage the day-to-day operations of beOnd’s marketing strategy, with a focus on digital initiatives:
- Design, implement, and manage performance marketing campaigns (PPC, display, social, programmatic, etc.) that drive direct website bookings.
- Manage and optimise multiple owned and third party channels (Google Ads, Facebook, Instagram, LinkedIn OTAs etc.) to increase traffic and boost conversions.
- Create and optimise paid and organic social campaigns, ensuring they are on-brand and effectively reaching target audiences.
- Collaborate with Commercial, IT and Brand teams to integrate digital marketing strategies with overall business goals, focusing on optimising the user journey on beOnd’s digital platforms to maximise booking conversions.
- Use analytics tools to monitor, measure, and report on the effectiveness of digital marketing campaigns and social media activities, making data-driven decisions to optimise performance.
- Assist the Head of Marketing in executing other marketing deliverables in support of current and new routes and targeting both direct customers and trade partners.
- Monitor and manage online brand reputation, providing guidance on responses to customer inquiries and feedback across social media platforms.
- Gather customer insights and sentiment from digital and social media channels to educate internal stakeholders and inform broader marketing and commercial strategies.
- Stay updated with digital marketing trends, social media tools, and emerging technologies to continuously improve and expand digital marketing efforts.
Competencies:
- Mature and articulate, with excellent communication and interpersonal skills and proven track record in building effective working relationships with cross-functional teams and senior stakeholders.
- A self-starter with strong project management and organisational skills, experienced in multitasking and juggling a complex workload.
- Resilient and hands-on, with a high degree of flexibility and adaptability to shift focus, and a collaborative spirit to support priorities as needed in a dynamic start-up environment.
- Sound analytical and reporting skills to assess effectiveness and ROI of digital campaigns.
- Bachelor’s degree in Marketing, Business Administration, Communications, or a related field.
- 7+ years of experience in digital marketing, with a proven track record in managing digital channels.
- Proficiency in digital marketing tools and platforms, including CRM software, Google Analytics, SEO tools, and social media management tools.
- Solid understanding of digital marketing integration into overall marketing and sales strategies.
- Strong background in content creation, copywriting, and visual storytelling, with the ability to craft compelling messages tailored to various digital platforms.
- Knowledge of the latest digital marketing trends, online consumer behavior, and digital technology developments.
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