Service Associate
FE fundinfo is a global leader in investment fund data and technology. We are proud of our vast, diverse, and highly skilled team, who help to make our industry Better Connected and Better Informed. We are currently recruiting Service Associate to join our team in Chennai.
The Service Associate role sits within the wider Client Experience division and will provide you with the opportunity to be the primary contact for clients with respect to data workflows. You will be dedicated experts with specialist, centralised knowledge who anticipate client’s operational needs, maintaining data processes and functions, allowing clients to thrive. You will be expected to adapt to client needs through a flexible approach to supporting data workflows to reduce overheads and to improve operational efficiency.
Your key responsibilities as a Service Associate will be to:
- To work with clients, to create and publish documents on their behalf
- Use online filing systems and e-mails to file regulatory documents with the relevant recipients
- To compose the regulatory reports and disseminate them on behalf of clients
- Ensure client expectations are met, by providing visibility of data available in our data warehouse.
- Communicate with colleagues and clients through emails, MS Teams video conference meetings and chats
- Must be able to manage your own time and workload to ensure tasks are delivered as per the SLA
- To adhere to all general security responsibilities as documented in the company security policy
To join us as a Service Associate you will need the following experience and skills:
- Proficient in MS Office (primarily Outlook, Teams & Excel)
- Possess basic knowledge of mutual funds and/or of the financial sector.
- A minimum of 1-2 years’ experience in the relevant industry
- Very good written and spoken English communication skills
- Your background ideally will include experience in both manual and automated data entry
By joining the team as a Service Associate, you will be offered the following:
- Be part of the Global Data Operation team who is responsible for the core data collection & processing.
- Become a domain expert by increasing the knowledge of Mutual funds operations.
- 24 days holiday
- Paid Study leave
- Enhanced paternity & maternity
- Statutory benefits like PF, Gratuity, etc
- Support to set up home office
- Health cover with option to add family members
- Annual health check up
- Meal cards
- Full LinkedIn Learning access
Apply today for immediate consideration and we will endeavour to get back to you within 5 working days. Visit our Glassdoor profile or fefundinfo.com to find out more about life @ FE fundinfo!
Similar roles
Agent Developer III - Frontend
HighRadius·Hyderabad, India
Job Summary: We are looking for a high-impact Agent Developer III - Frontend Engineer to join our Product Engineering team. In this role, you will lead the architecture, design, and implementation of high-performance, scalable, and resilient frontend applications using React.js and modern web technologies. As a Senior Engineer, you will bridge the gap between product strategy, UX design, and technical…
- Full-time
Sales Manager | Telematics
Teltonika·Pune, India
We are looking for a Sales Manager to strengthen our ambitious sales team in Pune office. You will work with the leading telematics solutions in the world and master your B2B sales skills. Teltonika’s telematics business unit develops and produces easy-to-use GPS tracking devices for effective fleet management in logistics, agriculture, car sharing, construction, and more. Using the latest technologies,…
- Full-time
Storeperson
Vulcan·Rockhampton, Australia
Since Vulcan was founded in 1995, we have become Australasia’s highest performing metals distributor and processor. Our sustained growth is the product of superior service and dedication to continuously improving to every facet of our business. What you will be responsible for: * Picking and packing of orders * Counting and checking stock * Putting stock away * Unloading and…
- Full-time
- Skilled Independent 189 — PR, no sponsor
Lead - Mobile Application Developer
Euronet Worldwide, Inc.·Mumbai, India
Position: Lead Mobile Application Development Location: Thane Experience: 8- 10 Years Mandatory Skillset: · Mobile applications development experience using Ionic Framework · Angular/React knowledgeable will be added advantage · Design responsive and reusable UI components for Android and iOS platforms. · Integrate mobile applications with REST APIs and third-party SDKs · Ensure application performance, quality, and responsiveness across devices irrespective…
- Full-time
Senior Investment Analyst
FE fundinfo·Sydney, Australia
Lead high-impact investment research that directly shapes portfolio decisions and influences financial advisers and their clients. This role offers the opportunity to take ownership of sector coverage within a highly respected investment research team, producing influential insights and reports that guide real-world investment decisions. You will work alongside experienced professionals, contribute to a strong research culture, and deepen your expertise…
- Hybrid
- Full-time
- Skilled Independent 189 — PR, no sponsor
Senior Investment Analyst
FE fundinfo·Melbourne, Australia
Lead high-impact investment research that directly shapes portfolio decisions and influences financial advisers and their clients. This role offers the opportunity to take ownership of sector coverage within a highly respected investment research team, producing influential insights and reports that guide real-world investment decisions. You will work alongside experienced professionals, contribute to a strong research culture, and deepen your expertise…
- Hybrid
- Full-time
- Skilled Independent 189 — PR, no sponsor
Storeperson
Vulcan·Campbellfield, Australia
Since Vulcan was founded in 1995, we have become Australasia’s highest performing metals distributor and processor. Our sustained growth is the product of superior service and dedication to continuously improving to every facet of our business. What you will be responsible for: * Unloading and loading trucks * Picking and packing of orders * Counting and checking stock * Putting…
- Full-time
- Skilled Independent 189 — PR, no sponsor
Freelance Mobile App Tester (Remote, Germany) | No Experience Required
Acclaro·Munich, Germany
Are you based in Germany and looking for flexible freelance work that fits around your studies, freelance projects, full-time job, or personal commitments? Acclaro is currently recruiting Freelance Mobile App Testers across Germany to help test an innovative financial services mobile application. This is a fully remote opportunity that allows you to work independently, complete short weekly assignments, and gain…
- Remote
- Full-time
- Blue Card — tied; settle 21–33mo
