Bicycle Technician | Rottnest Express
Be a part of sharing special places and shaping lasting memories with Australia’s leading experiential tourism business.
About Us
Rottnest Express is part of the Journey Beyond Group and is the leading operator of marine transfers to and from the stunning Rottnest Island. In addition to ferry services, Rottnest Express specialises in extended stay and day tour packages (both inbound and domestic), as well as expertly curated adventure tours providing unforgettable experiences in and around the Island.
About Journey Beyond
Australia’s leading experiential tourism group, Journey Beyond, is privileged to operate 20 brands spanning the country and New Zealand, connecting guests to the land, and to each other.
Headquartered in Adelaide, Journey Beyond formed in 2016 and now comprises tourism brands including: iconic trains The Ghan, Indian Pacific, Great Southern, The Overland; premium small-group outback operator Outback Spirit; eco-luxury lodge Sal Salis Ningaloo Reef; aquatic adventures Cruise Whitsundays, Rottnest Express, Sailaway Port Douglas, Horizontal Falls Seaplane Adventures, Darwin Harbour Cruises and Journey Beyond Cruise Sydney; our tallest members, Melbourne Skydeck and Eureka 89; the historic Vintage Rail Journeys; The Telegraph Station in Alice Springs; Monarto Safari Resort; Exmouth Dive & Whalesharks Ningaloo, New Zealand coach tour specialist Grand Pacific Tours, and Voyages Tourism Australia.
About the Role
As a bicycle technician, your role is key to ensuring a positive experience for our guests, and involves:
- Building, servicing and maintaining our custom designed, company bike hire fleet.
- Loading and unloading of Rottnest Express hire bikes into the designated bike areas for collection and drop off by the vessel crew.
- Providing assistance to customers and vessel crew as required.
- Daily cleaning of hire equipment (hire bikes, snorkel and masks), workshop and terminal.
- Safe use of mechanical equipment (in bike workshop) in accordance with operational and safety procedures
About You
To be successful in this role you will need to be passionate about the experiences Rottnest Express offer, as well as:
- Have an eye for detail and ability to trouble shoot challenges as they arise
- Willing to work a wide range of hours over a 7 day roster, including public holidays
- Ability to work well in a busy environment with tight time frames
- Be able to communicate effectively with both team members and guests.
- Have a reliable, flexible and honest approach to work
Qualifications:
- Current WA drivers license (preferable)
- Current HR or MR driver licence (highly regarded)
- Forklift License (desirable)
- Basic knowledge of MS Office
What We Offer
- Generous discounts on Journey Beyond travel and experiences
- An attractive salary and positive work environment
- tudy Assistance Policy
- A career with opportunities for progression, transfers, and secondments
- Employee Referral Policy
- Parental Leave program
- Purchased Leave policy
- Private Health discounts
- Employee Assistance Program
- Discounts on Journey Beyond merchandise
If this sounds like the opportunity for you have been waiting for, apply below!
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