ROLE SUMMARY: Owns end-to-end module delivery, leads client workshops, drives solution architecture decisions, develops junior talent, and ensures project quality and timely delivery. Carries mandatory team leadership accountability.

KEY TASKS:

Project Leadership - Manage full lifecycle of SF implementations from initiation through go-live and support.
Lead module-specific workshops and align business requirements with system capabilities.
Solution Architecture - Design cross-module integration processes and workflow customizations.
Provide expert guidance on configuration strategy and system optimization.
Stakeholder Engagement - Serve as the primary consultant for senior client stakeholders.
Drive milestone sign-offs and manage escalations effectively.
Team Leadership & Mentoring - Delegate and supervise junior consultant workstreams.
Mentor team members and support their HRIS certification journeys.
Conduct regular 1:1s and provide structured, actionable feedback.

Competencies Required:

FUNCTIONAL COMPETENCY:

Process Ownership – Leads end-to-end module or functional process delivery.
Integration Oversight - Owns end-to-end integration validation and troubleshooting.
QA Governance - Owns QA cycles; sets standards and review discipline.
Project Reporting – Owns project reporting and drives transparency across stakeholders.

BEHAVIORAL COMPETENCY:

Leadership: Inspires confidence and drives team performance.
Task Ownership: Takes initiative, flags risks, and ensures timely delivery.
Consulting Skills: Guides clients through ambiguity and change.
Problem Solving: Solves complex problems with strategic foresight.
Stakeholder Management: Influences outcomes through strategic engagement.
Escalation Management: Prevents escalations through proactive risk handling.
Change Attitude: Drives change with positive mindset and resilience.
Attention to Detail: Producing consistently high-quality work.
Team Leadership: Drives team performance and alignment.
Mentoring: Coaches peers and guides best practices.
People Development: Gives structured feedback and supports growth.

JOB REQUIREMENTS (EDUCATION + EXPERIENCE + SKILLS)

Bachelor's degree from a recognized institution.
7–10 years of HRIS experience; led at least 5 end-to-end implementations.
Strong leadership, client management, and communication skills.
Ability to manage competing priorities and guide cross-functional teams.
Demonstrated people management and team development capability.

CERTIFICATIONS ▸ SAP SuccessFactors Certification (required)

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