Microsoft Purview Support SME
Join a delivery team supporting Microsoft Purview capabilities in a regulated enterprise environment. This role focuses on L3 SME guidance, design-aligned troubleshooting, stakeholder coordination, go-live support, Hypercare advisory, and warranty issue resolution across Microsoft Purview workloads.
Key Responsibilities- Provide L3 SME support for Microsoft Purview activities aligned to Information Protection, Data Loss Prevention, Insider Risk Management, and Data Lifecycle Management.
- Support go-live by advising on label publishing, DLP simulation or enforcement, IRM policy activation, retention policy deployment, and configuration evidence review.
- Provide Hypercare guidance for Purview issues, including DLP false positive or negative tuning, label policy behaviour and troubleshooting of various security and compliance tooling.
- Deliver warranty and support tickets resolution with resolute ownership and knowledge transfer to operational teams.
- Escalate and collaborate with infra or other teams to resolve persistent or high‑impact issues.
- Min 5+ years supporting Microsoft Purview in large enterprise security or compliance environments.
- Hands‑on knowledge of Purview Information Protection labels, DLP policies, Insider Risk Management scenarios, and Data Lifecycle Management retention policies.
- Ability to advise on signed‑off Purview design and build guidance across Exchange Online, SharePoint Online, OneDrive, and Microsoft Teams locations.
- Familiarity with Microsoft built‑in Sensitive Information Types, SOC integration touchpoints, Sentinel or Splunk routing, and Purview issue tracking.
- Strong understanding of go‑live, Hypercare, warranty support, stakeholder evidence review, and L3 escalation handling.
- Able to lead technical conversations with compliance, SOC, IT security, and operation teams to define policies and processes.
Equal Employment Opportunity Statement
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
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About AvanadeAs you bring your skills and abilities to Avanade, you’ll get distinctive experiences, limitless learning, and ambitious growth in return. As we continue to build our diverse and inclusive culture, we become even more innovative and creative, helping us better serve our clients and communities. You’ll join a community of smart, supportive collaborators to lift, mentor, and guide you, and to lean on your expertise.
You get a company purpose‑built for business‑critical, leading‑edge technology solutions, committed to improving the way humans work, interact, and live. It’s all here, so take a closer look!
Create a future for our people that focuses on
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