Commercial Field Engineer – Post-sales
About CodeRabbit
CodeRabbit is an innovative research and development company focused on building extraordinarily productive human-machine collaboration systems. Our primary goal is to create the next generation of Gen AI-driven code reviewers: a symbiotic partnership between humans and advanced algorithms that significantly outperforms individual engineers. We combine language models with human ingenuity to push the boundaries of software development efficiency and quality.
Role Overview
The Commercial Field Engineer’s primary role is to serve as a technical advisor and champion for CodeRabbit customers in the Commercial tier throughout their post-sales journey. In this function, you will play a crucial role in onboarding, implementation, and ongoing success by partnering with Customer Success, Product, Engineering and Support teams to ensure customers realize the full value of CodeRabbit.
This is an exciting role for those who are technically curious and passionate about building AI-powered solutions for the SDLC. You will have the opportunity to make a significant impact in an exciting, collaborative and fast-paced company that’s focused on making our customers successful.
What you will do:
Lead onboarding and implementation engagements for commercial and mid-market customers
Help customers configure and optimize CodeRabbit within their development workflows and CI/CD environments
Deliver customer trainings, onboarding sessions, workshops, and technical enablement programs
Conduct configuration and integration reviews to ensure customers are following best practices and maximizing platform value
Troubleshoot customer issues and partner with Support, Product, and Engineering teams to drive timely resolutions
Serve as a technical escalation point for complex implementation and adoption challenges
Partner with Customer Success Managers to drive customer adoption, technical health, and long-term success
Build trusted relationships with developers, engineering managers, and platform teams
Gather customer feedback and collaborate cross-functionally with Product and Engineering teams to improve the product experience
Contribute to internal documentation, onboarding playbooks, troubleshooting guides, and best practices
Stay current on emerging trends in AI-powered development tools, developer productivity, cloud infrastructure, and CI/CD ecosystems
Help improve repeatability and scalability across onboarding and customer enablement workflows
What you will bring:
2+ years of experience in a customer-facing technical role such as Solutions Engineering, Customer Engineering, Technical Support Engineering, Technical Account Management, or Implementation Engineering
Experience onboarding or supporting SaaS, developer tooling, or infrastructure products
Strong technical knowledge of software development workflows and modern engineering tools
Comfortable troubleshooting APIs, integrations, Git workflows, CI/CD pipelines, and cloud-based systems
Familiarity with cloud platforms such as AWS, GCP, or Azure
Comfortable working from the command line and debugging technical issues
Excellent communication and interpersonal skills with the ability to explain complex concepts clearly
Strong organizational skills and ability to manage multiple customer engagements simultaneously
Strong sense of ownership, curiosity, and bias toward action
Passion for helping engineering teams improve developer productivity and software quality
Bonus Points for:
Experience with GitHub Actions, GitLab CI, Jenkins, or other CI/CD platforms
Experience with Kubernetes, Terraform, or cloud-native infrastructure
Experience working in high-growth startup environments
Find more English Speaking Jobs in United Kingdom on Arbeitnow
Skills
- Sales
Similar roles
Sales Development Representative
Cosuno·Berlin, Germany
Als Sales Development Representative bist du der Erstkontakt für unsere potenziellen Neukunden und legst damit den Grundstein für eine langfristige Zusammenarbeit. In dieser Vertriebsrolle entscheidet deine Einschätzung bezüglich des Potentials eines Interessenten maßgeblich über den Teamerfolg. * Prospecting: Gezielte Suche nach potenziellen Kunden und Entscheidungsträgern. * Qualifizierung: Kontaktaufnahme mit Leads und Bewertung ihrer Bedürfnisse, um sie als qualifizierte Verkaufsmöglichkeiten einzustufen.…
- On-site
- Full-time
- Blue Card — tied; settle 21–33mo
Enterprise Account Executive
Tacto·Munich, Germany
YOUR IMPACT As an Enterprise Account Executive, you will play a key role in driving Tacto’s expansion into large, complex industrial organizations. You are responsible for guiding enterprise deals from qualified opportunity to contract signature and will directly shape how Tacto wins and grows in the enterprise segment. In this role, you will work with C-level decision-makers in Germany's largest…
- On-site
- Full-time
- Blue Card — tied; settle 21–33mo
Mid-Market & Corporate Account Executive
Tacto·Munich, Germany
ABOUT THIS ROLE This role covers two segments. Based on your experience and track record, we'll place you in the segment where you'll have the most impact, Mid-Market for faster-moving deals, Corporate for larger, more complex accounts. YOUR IMPACT Procurement is the single biggest cost position for industrial companies – often over 50% of revenue. It's also their biggest lever…
- On-site
- Full-time
- Blue Card — tied; settle 21–33mo
Data Scientist, Growth
Lovable·London, Canada
TL;DR — The first data scientist in our new London growth team. You own the growth funnel end to end, from acquisition to activation to retention to expansion, find the levers, and work directly with growth engineering to ship experiments into the product. Not decision support: you drive the numbers. WHY LOVABLE? Lovable lets anyone and everyone build software with…
- On-site
- Full-time
- Express Entry — PR day one, no employer
Brand Designer, AI & Ops
Lovable·London, Canada
TL;DR - We're looking for a world-class brand designer who treats generative AI and custom tooling as a primary production method for brand work. You'll direct AI output at volume, both across Lovable’s brand and creative and Lovable’s output itself. You’ll be working closely with a Brand Engineer to ensure whatever workflow you wish for can scale. This is a…
- On-site
- Full-time
- Express Entry — PR day one, no employer
Doctors and Medical Experts required for AI research Projects (open/rolling applications)
Aptura·London, Canada
We are looking for doctors to join our growing community of experts who are available to be matched on an on-going basis to new innovative AI projects with the world's leading AI labs and companies that are bringing to life AI in healthcare. Your medical expertise will shape the way AI understands and processes real-world clinical interactions, workflows, consultations including…
- On-site
- Contract
- Express Entry — PR day one, no employer
Finance Manager
Lupa Pets·London, Canada
Lupa is building a category defining product the industry has never seen before. We’re the AI-native operating system for veterinary practices and pet parents, replacing the fragmented, clunky systems vets have tolerated for years with a single intelligent platform for scheduling, client communication, clinical documentation, and AI-driven care guidance. Practices run more efficiently, vets get back to doing what they…
- On-site
- Full-time
- Express Entry — PR day one, no employer
Senior Customer Success Manager
Zip·London, Canada
ABOUT ZIP Zip is the AI platform for enterprise procurement — built for humans and agents working together. By orchestrating procurement across teams, tools, and suppliers with the help of AI agents, companies can secure the resources they need to innovate faster than ever before. The world’s most influential enterprises trust Zip, including T-Mobile, OpenAI, AMD, Mars, Dollar Tree, and…
- On-site
- Full-time
- Express Entry — PR day one, no employer
