Customer Service Specialist - London, Ontario
Voyago is hiring 2 part-time Customer Service Specialists, to fill existing openings, for our Logistics Centre in London, Ontario.
Your Role
Reporting to the Call Centre Supervisor, you are responsible for receiving calls and booking trips accurately and efficiently for our non-emergency Patient Transfer Division. You must also provide a high degree of customer service in a fast paced environment.
Primary Responsibilities
Operations:
- Coordinates bookings and prepare customer correspondence for special events
- Complete FT Customer Service Specialist Shifts
- Ensures dispatch operations are in accordance with established standards
- Completes order entry accurately
- Price transfers/fares accurately
Customer Service:
- Provide a high level of customer service
- Provide response times
- De-escalate customer concerns
Administration:
- Authorizes credit cards for current and future transfers
Your profile
- You are able to read and communicate in English effectively
- You have a High School Diploma or Equivalent
- You have 1-2 years of Logistics or Call Centre experience
- You have the ability to work independently
- You have excellent problem-solving skills
- You have the ability to multitask and shift priorities as needed
- You are proficient in Microsoft programs such as Outlook, Word and Excel
- You are an Emergency Telecommunications Graduate (an asset)
- Must have open availability to work afternoons, evenings, and weekend
- Afternoons range between 1200-2200
- Evenings range between 1800-0200 or 2200-0600
- Weekends range between 0800 and 2200.
Hourly Wage: $19.50 per hour
The perks
- We are an Award Winning company
- As a subsidiary of Transdev, we provide opportunities for a rewarding career with a growing, global transportation provider
- We focus on innovation and sustainable environmental initiatives
- We support the development, work-life balance and well-being of our employees
- We build a supportive corporate culture that encourages diversity and enables our people to flourish.
- We enable our employees to have a positive social impact by deploying sustainable mobility solutions.
- We offer our employees opportunities to build their own experience within a local, global Group.
Voyago is committed to provide accommodation for individuals with disabilities throughout the recruitment process. Accommodations are available upon request of the internal or external applicant. If you require an accommodation due to a disability for an interview, please notify Human Resources directly to make appropriate arrangements when contacted for an interview.
Voyago Transdev’s Applicant Tracking System uses AI-assisted tools during the initial application and early screening stage.
We thank all applicants however only those under consideration will be contacted.
Similar roles
Head of Sales | Fund Administration | VC & PE | Private Markets
bunch·London, Canada
bunch is building the backbone of private markets. We are enabling next-gen fund operations with one integrated system that combines secure data infrastructure, AI-powered workflows and expert fund services. If you value ownership, growth through real responsibility, and working with a thoughtful, ambitious team, this role might be for you. YOUR ROLE As Head of Sales at bunch, you will…
- On-site
- Full-time
- Express Entry — PR day one, no employer
Member Experience Manager - London
Industrious·London, Canada
About the Company: Industrious is the largest premium workplace-as-a-service provider and home to the highest-rated workplaces in the industry. Everything we do comes down to creating great days for teams of all sizes and stages, including our own. We believe that what makes a great day at work is the people on your team and the problems you get to…
- On-site
- Full-time
- Express Entry — PR day one, no employer
Member Experience Associate - London
Industrious·London, Canada
About the Company: Industrious is the largest premium workplace-as-a-service provider and home to the highest-rated workplaces in the industry. Everything we do comes down to creating great days for teams of all sizes and stages, including our own. We believe that what makes a great day at work is the people on your team and the problems you get to…
- On-site
- Full-time
- Express Entry — PR day one, no employer
Treasury Senior Associate
Mistral.ai·London, Canada
ABOUT MISTRAL Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems—across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector—co-creating customized AI systems that they can run on their terms. We are a dynamic, collaborative team passionate about AI and its potential to transform society.…
- On-site
- Full-time
- Express Entry — PR day one, no employer
Sr. Account Executive- Enterprise
Addepar1·London, Canada
<div class="content-intro"><p><span style="text-decoration: underline;"><strong>Who We Are</strong></span></p> <p>Addepar is a global data and AI platform empowering investment professionals to turn complex financial information into actionable intelligence. Addepar unifies portfolio, market and client data in a total portfolio view and delivers AI-powered insights within investment and client workflows. More than 1,400 firms in nearly 60 countries use Addepar to manage and advise…
- On-site
- Full-time
- Express Entry — PR day one, no employer
Senior Audit Transformation Lead
Monzo·London, Canada
<div class="content-intro"><p><strong><em>🚀 We’re on a mission to make money work for everyone.</em></strong></p> <p>We’re waving goodbye to the complicated and confusing ways of traditional banking.</p> <p>After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as <a href="https://monzo.com/current-account/personal">personal</a> and <a href="https://monzo.com/business-banking">business</a> bank accounts, we offer <a href="https://monzo.com/current-account/joint-account">joint accounts</a>, <a…
- On-site
- Full-time
- Express Entry — PR day one, no employer
Principal, CEO Office
Checkout.com·London, Canada
Company Description We’re Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day. We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers. Whether you want to book a holiday, order…
- On-site
- Full-time
- Express Entry — PR day one, no employer
Staff Product Designer, Acquiring & Design System
Checkout.com·London, Canada
Company Description We’re Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day. We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers. Whether you want to book a holiday, order…
- On-site
- Full-time
- Express Entry — PR day one, no employer
