Beauty Advisor (Part-Time), Holt Renfrew Ogilvy- Charlotte Tilbury
Beauty Advisor Job Description
OVERALL PURPOSE OF THE ROLE: An ambassador for the Charlotte Tilbury brand, the Beauty Advisor will reflect the brand values and customer base. Responsible for achieving optimal financial results by maximizing top line sales potential and ensuring superior service to our customers.
MAIN DUTIES AND RESPONSIBILITIES:
- Sales
- Drive financial results in store to meet and exceed plan. Including Key Performance Indicators (KPI’s) – examples; Average Unit Sales (AUS) and Items Per Transaction (IPT)
- Communicate and manage agreed goals.
- Responsible for being specialist amongst the retail artistry brands, demonstrating entrepreneurial spirit within the parameters of the Company guidelines.
- Customer Service
- Manage customer queries, through the use of sound judgement and achieving positive outcomes
- Build partnership with the Account Executive and Area Trainer to ensure continuous training and development of the team to ensure Charlotte Tilbury standards are achieved in both areas of service and artistry
- Take every opportunity to extend exceptional customer service beyond the in-store experience.
- Proactively anticipate staffing needs, including sourcing and selecting talent to deliver business objectives, inclusive of a bench for freelance and permanent staff.
- Determine individual and team sales targets to meet and exceed plan
- Analyze business performance and proactively plan strategy within day-to-day business and events.
- Consistently promote the Tilbury Touch to the team and customers.
- Lead by example always to promote the Tilbury Touch and exceptional customer service
- Create and maintain an atmosphere of open and positive communication, professionalism and creativity always through team meetings and a collaborative management style
- Ensure that the counter is ‘customer ready’ from open to close of business
- Maintain the required inventory levels and accurate stock files
- Implement visual merchandising, new launch displays and collateral placement as directed by the marketing team
- Maintain technology on counter
- Raise operational issues for resolution in a timely manner
- Store and Retail Partner Relationships
- Establish and develop a cooperative and mutually respectful relationship with the store retail operations team
- Schedule team to optimize coverage according to customer flow
- Maintain excellent counter hygiene standards
- Maintain the store standards and policies at all times
Fluent in both French and English
Similar roles
APAC Strategy Lead — Growth & M&A
Flintex Consulting·Singapore, Singapore
Flintex Consulting in Singapore seeks a Strategy Manager, APAC to drive strategic initiatives across key APAC markets and shape the Strategy 2030 vision. You will lead planning, analysis, and cross-border collaboration to ensure alignment with global strategies and executive expectations. The role requires a track record in multi-market strategy projects, strong analytical and stakeholder-management skills, and frequent travel across APAC.…
- Full-time
- SGD 2k–SGD 3k / yr
- Employment Pass — tied to employer
Department Manager - Trade Centre Avondale NZ
Bunnings Group·New Zealand
Join us and experience Bunnings from the other side of the counter! What’s in it for you when you’re part of our team: * Team discount at Bunnings and other Wesfarmers brands including Kmart * Access to over 100+ exclusive team member benefits across health, shopping, travel and stay, wealth, work and leave * 12 weeks paid parental leave, regardless…
- Full-time
- Skilled Migrant (Residence) — PR, points-based, no single employer
Retail Assistant – Bathroom and Kitchen
Mitre 10 MEGA·Auckland, New Zealand
Retail Assistant – Bathroom and Kitchen Help customers create beautiful spaces they love! We are looking for a friendly, motivated, and customer-focused Retail Assistant – Bathroom and Kitchen to join our team. This is a fantastic opportunity for someone who enjoys working with people, learning about products, and helping customers bring their ideas to life. As part of our team,…
- Full-time
- Skilled Migrant (Residence) — PR, points-based, no single employer
Data Scientist, Growth
Lovable·London, Canada
TL;DR — The first data scientist in our new London growth team. You own the growth funnel end to end, from acquisition to activation to retention to expansion, find the levers, and work directly with growth engineering to ship experiments into the product. Not decision support: you drive the numbers. WHY LOVABLE? Lovable lets anyone and everyone build software with…
- On-site
- Full-time
- Express Entry — PR day one, no employer
Brand Designer, AI & Ops
Lovable·London, Canada
TL;DR - We're looking for a world-class brand designer who treats generative AI and custom tooling as a primary production method for brand work. You'll direct AI output at volume, both across Lovable’s brand and creative and Lovable’s output itself. You’ll be working closely with a Brand Engineer to ensure whatever workflow you wish for can scale. This is a…
- On-site
- Full-time
- Express Entry — PR day one, no employer
Doctors and Medical Experts required for AI research Projects (open/rolling applications)
Aptura·London, Canada
We are looking for doctors to join our growing community of experts who are available to be matched on an on-going basis to new innovative AI projects with the world's leading AI labs and companies that are bringing to life AI in healthcare. Your medical expertise will shape the way AI understands and processes real-world clinical interactions, workflows, consultations including…
- On-site
- Contract
- Express Entry — PR day one, no employer
Finance Manager
Lupa Pets·London, Canada
Lupa is building a category defining product the industry has never seen before. We’re the AI-native operating system for veterinary practices and pet parents, replacing the fragmented, clunky systems vets have tolerated for years with a single intelligent platform for scheduling, client communication, clinical documentation, and AI-driven care guidance. Practices run more efficiently, vets get back to doing what they…
- On-site
- Full-time
- Express Entry — PR day one, no employer
Senior Customer Success Manager
Zip·London, Canada
ABOUT ZIP Zip is the AI platform for enterprise procurement — built for humans and agents working together. By orchestrating procurement across teams, tools, and suppliers with the help of AI agents, companies can secure the resources they need to innovate faster than ever before. The world’s most influential enterprises trust Zip, including T-Mobile, OpenAI, AMD, Mars, Dollar Tree, and…
- On-site
- Full-time
- Express Entry — PR day one, no employer
