Client Success Executive - Fixed Term Contract (approx 6 weeks)
Picnic's mission is to drive a higher quality ad-funded internet. With 70% of people finding digital ads annoying, brands are wasting spend on ad experiences that just don't work - and we're on a mission to fix that. We're a fast growing, founder led startup, passionate about making digital advertising better for everyone.
We're looking for a Client Success Executive to join our CS team on a short, fixed term contract - and it's a genuinely great chance to get real, hands on experience fast. This is a client facing role, conducted primarily over email, where you'll support a portfolio of clients and get stuck into the day to day delivery of live programmatic advertising campaigns, working closely with our Trading team to keep things moving.
If you're a recent graduate, or just starting out and looking for experience in an ambitious, fast paced business full of great people, this is an opportunity worth grabbing!
We're looking for someone enthusiastic and comfortable communicating directly with clients over email. You should be organised, quick to pick things up and happy working in a fast paced environment with truly great people. No prior industry experience is required but you should be confident using everyday tools like Gmail and Google Sheets - and comfortable using AI tools as part of your day to day. This role will report into Ellie, our Head of Client Success. Ellie and the team will give you training and support along the way but equally, we're looking for someone who's happy to get stuck in and figure things out as they go.
An Overview of the Role
Client Support & Communication
- Client Support & Communication
- Act as day to day point of contact for a portfolio of clients, primarily via email
- Respond promptly and clearly to client queries, keeping campaigns moving without delay
- Build quick, confident relationships with clients you may not have met before
Campaign Setup & Delivery
- Help set up and manage programmatic advertising campaigns from brief through to launch
- Source and organise creative assets from clients ahead of go-live
- Liaise closely with the Trading team to get campaigns live on time
Cross-functional Collaboration
- Work alongside the wider Client Success, Sales and Trading teams to ensure smooth day to day delivery
- Flag risks or blockers early, keeping the right people informed
- If you're London based, we'd love to have you in the office 1-2 days a week to get to know the team in person but it's not essential - we're flexible with remote working for this contract
- A fixed term contract of around 6 weeks, starting asap with the possibility of further opportunities down the line (though we can't guarantee it)
- Experience inside a great business: brilliant people, a strong culture and an office just by Borough Market
- The chance to get stuck into more than just your role: join team socials, work alongside other departments and see first hand how a fast growing start-up actually operates
If this sounds like something you would love to do and you're immediately available, please apply!
Similar roles
Bistro Assistant - casual
Belong·United Kingdom
This vacancy is for a casual worker for weekends. Salary £13.45 per Hour At the heart of every Belong village is a family friendly bistro, serving exceptional value food in a stylish environment. It’s a relaxed, informal place where our customers, their friends and family, or people popping in from the local community, can eat, drink and spend time together,…
- Full-time
Customer Support Systems & Analytics Architect
Mercury·Worldwide
We’re looking for a Customer Support Systems & Analytics Architect to own the data strategy and reporting function within the Customer Support organisation at Mercury. As our operations grow in complexity—spanning multiple channels, an expanding BPO model, and sophisticated AI automation—we are moving away from fragmented, project-based data support toward a model of holistic ownership. In this role, you will…
- Remote
- Full-time
Pastry Chef De Partie
Millennium Hotel and Resorts UK·London, United Kingdom
PASTRY CHEF DE PARTIE The Chelsea Harbour Hotel, London The Chelsea Harbour Hotel is seeking a talented and passionate Pastry Chef de Partie to join our dedicated Kitchen Team. As a Pastry Chef de Partie, you will play an important role in the preparation and presentation of high-quality pastries, desserts, breads, and baked goods across our food and beverage outlets…
- Full-time
Commis Chef
Millennium Hotel and Resorts UK·London, United Kingdom
COMMIS CHEF The Chelsea Harbour Hotel, London The Chelsea Harbour Hotel is seeking a passionate and enthusiastic Commis Chef to join our vibrant Kitchen Team. As a Commis Chef, you will support our chefs in preparing and delivering exceptional dishes that meet our high standards of quality and presentation. This role is ideal for individuals who are passionate about food…
- Full-time
Database Specialist
Sustainable Energy First·Fulwood, United Kingdom
Our purpose 🌍 Inspiring and empowering our people to create a positive difference for themselves, our clients and the planet. Sustainable Energy First is an energy and sustainability consultancy, founded to solve energy management problems in very large, complex commercial estates. This remains the core of our business driven by a commitment to sustainability and the goal of reducing our…
- Hybrid
- Full-time
Talent Acquisition Specialist
Charity Link·United Kingdom
About Us At Charity Link, we recruit talented people who help raise vital funds for some of the UK's leading charities. We're looking for an ambitious and proactive Talent Acquisition specialist to help attract, engage and hire high-performing sales professionals for our teams across the UK. Our Talent Acquisition team plays a critical role in supporting business growth by building…
- Full-time
Customer Service - Paid Internship
LOVESPACE·London, United Kingdom
About us Spectrum Storage Group is one of the largest storage operators in the UK. With Storebox’s 29 self-storage facilities (8th largest in the UK in the 2025 UK Self Storage Association annual report), and LOVESPACE’s innovative tech-enabled storage and collection service (the largest of its kind in the UK), we can serve just about any storage need, anywhere in…
- Temp
Department Manager, Ladies Footwear, Selfridges London
Kurt Geiger·London, United Kingdom
Kurt Geiger | About Us We are an inclusive, creative footwear and accessories brand powered by kindness. We want to empower our talent to be confident and true to themselves, the London way. London is our home, our heartbeat, and we draw inspiration from the energy and spirit of the city; its diversity and creativity. For over fifty years our…
- Full-time
