Business Development Director

Role overview:

The Business Development (BD) Director will spearhead the search for new customers and partners across the Canada region. This role demands a results-oriented individual with a target-driven approach, a strong passion for achieving measurable outcomes, and a proven track record in the money-movement, money-transfer, or remittance services industry.

The ideal candidate possesses a hunter mindset, excelling at driving new business opportunities while fostering and maintaining robust relationships with existing clients. This individual will play a pivotal role in expanding TerraPay’s footprint in Canada, contributing significantly to our global growth and market leadership.

How you will create impact:

1. Expand TerraPay's Global Footprint:

• Identify and launch new Send Partners and opportunities within TerraPay's network across Canada.
• Foster strong relationships with strategic partners, including Canada-based banking institutions, fintech platforms, and payment service providers.
• Develop a pipeline of Regional and Local banks.

2. Drive Product Excellence

• Collaborate with cross-functional teams to ensure TerraPay’s offerings remain competitive in the Canadian market.
• Negotiate optimal terms with partners to maximize value in the region.
• Continuously identify opportunities to enhance existing product offerings and introduce innovations tailored to Canada’s market needs.

3. Optimize FX Operations

• Understand foreign exchange dynamics specific to the Canadian market.
• Build a network for efficient FX sourcing and management.

4. Partner Management and Performance

• Hold Send partners accountable for achieving agreed-upon performance metrics.
• Drive continuous improvement initiatives with partners.
• Collaborate with Receive markets globally to deliver targeted volumes from Canada.

5. Customer-Centric Approach

• Build & maintain deep understanding of the cross-border money movement preferences and needs of banking customers and within the Canadian remittance and payments landscape.
• Integrate customer feedback into product development and channel expansion strategies.

Essential qualifications:

• 15+ years in Payments, Fintech, Banking or Financial Services realm, with hands-on experience in B2B sales, especially if you’ve sold into Money Remittance, PSPs, or financial services. Bonus points if you’ve worked with platforms!
• CRM Savvy: You’re a CRM whiz. If it’s not in your toolkit, it should be!
• Flexibility & Ownership: You’re adaptable, self-motivated, and take full ownership of your tasks.
• Team Spirit: You thrive in a team environment and are open to change but can also handle working independently.
• Market Knowledge: Deep understanding of the Canadian money-transfer and remittance markets, including regulatory frameworks.
• Relationship Builder: You excel at creating and maintaining effective relationships with clients, partners, third parties, and colleagues.
• Detail-Oriented: Your attention to detail is impeccable, nothing gets past you!
• Language Skills: Fluent in English, because communication is key; additional languages are a plus.

Interview rounds & assessments:

• Table for Two:
  A brief chat with one of our Recruiters to assess your foundational competencies and provide an overview of TerraPay.
• Beyond the Bio:
  A discussion with an SME or the RM to evaluate your role-specific knowledge, problem-solving abilities, and gain a deeper understanding of the company and team dynamics.
• Manager Meetup:
  A comprehensive discussion about the role and responsibilities, expectations, and mapping out potential career growth.
• Let’s Collab:
  A cross-functional round that offers insights into other teams and functions and explores how your role aligns with them. (Only if recommended by the Hiring Manager.)
• Hot Seat:
  A cultural fit round that includes an overview of the company’s core values and long-term plans.

Why TerraPay:

TerraPay is a global money movement player on a mission to build a borderless financial world. We believe payments should be instant, reliable, transparent, seamless, and fully compliant.

Registered and regulated across 31 global markets, we are a leading payments partner for banks, mobile wallets, money transfer operators, merchants, and financial institutions.

We are proud to be a twice-certified Great Place to Work and were featured in the 2023 CB Insights Fintech 100 and the 2024 Financial Times 1000 lists.

Read more about TerraPay here

Our culture & core values:

At TerraPay, we don’t just talk about our values—we live by them. Humility, ownership & responsibility, entrepreneurship, global citizenship, and trusting empowerment are the principles that guide everything we do. If you’re looking for a career that offers abundant opportunities for innovation and a culture of excellence, TerraPay is the place to be.

With comprehensive healthcare benefits, cab facilities for our India-based employees, and a generous leave policy, we’ve got you covered. Join us in one of our 10 offices worldwide and collaborate with a diverse team representing 40+ nationalities.

Explore more vacancies here

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