Accounts Receivable Officer

Ticketek Entertainment Group (TEG) is a Live Experience Group that helps people discover, access and experience the unforgettable. We believe Life is better live®.

With over 50 years in live entertainment, we sell more than 30 million tickets annually, connect with 30 million fans across Australia and New Zealand, and bring 18,000+ events to life each year. Headquartered in Sydney, we operate globally across eight pillars: Ticketing, Live Touring, Sport, Immersive Experiences, Customer & Data Solutions, Venues, VIP Experiences and Partnerships. Through our integrated operating model, we bring the best live content, ticketing and technology to our partners and create unforgettable memories that last a lifetime

Our values guide everything we do: we partner with purpose, empower boldness within clear boundaries, and celebrate human connection – always putting the fan first.

The Role

Join the finance team as our Accounts Receivable Officer, taking ownership of end-to-end AR processes across multiple TEG entities. In this dynamic role, you will manage ledgers, drive process improvements, and maintain strong relationships with key stakeholders to ensure operational efficiency and financial accuracy.

Outcomes to Deliver

In this role, success looks like:

• Ledger & Debt Management: Efficiently manage Accounts Receivable ledgers across multiple entities while maintaining debtor levels strictly within established KPIs.
• Reconciliation & Processing: Accurately reconcile daily bank transactions against internal reports, processing and matching all deposits directly within the accounting system.
• Query & Discrepancy Resolution: Investigate balance discrepancies, follow up on outstanding amounts, and serve as the main point of contact for internal and external AR queries.
• Month-End & Reporting: Assist with month-end close activities, process journal entries, and generate accurate ad-hoc invoices as required.
• Process Optimization: Identify and implement continuous improvements to streamline AR workflows and improve team efficiency.
• Team & Stakeholder Collaboration: Build strong collaborative relationships with internal partners and support the broader finance team in meeting key organizational targets.

Capabilities to Bring

You’ll thrive in this role if you bring:

• Technical Expertise: Hands-on experience managing end-to-end Accounts Receivable workflows, bank reconciliations, and complex ledger structures within a large-team environment.
• Systems Proficiency: Strong PC literacy and advanced MS Excel skills. Prior experience using TechnologyOne (Tech1) is highly regarded.
• Analytical Problem-Solving: Sharp eye for detail and accuracy, with a proven ability to investigate and resolve complex financial discrepancies confidently.
• Communication & Relationship Management: Clear, professional verbal and written communication skills to effectively handle queries and maintain positive stakeholder relationships.
• Self-Management & Teamwork: Highly organized and self-motivated with a proactive approach, thriving in a collaborative, fast-paced team setting.

We’re Australasia’s home of live entertainment – from stadium tours to your local comedy show – and we look after the people who make it happen.

• Front row perks: Front row and backstage access to live moments – free and discounted tickets to shows, sport and festivals across our network, plus presales and staff allocations for major on-sales
• A global stage: Headquartered in Sydney with offices across seven countries and four continents, working alongside some of the biggest names in Australian and international live entertainment
• Flexibility: Hybrid and flexible working, with flexible hours where your role allows
• Parental leave for everyone: Paid leave for primary caregivers regardless of gender, with real support returning to work
• Leave, your way: Annual leave plus extras like birthday leave and purchase leave
• Your backstage crew: Confidential support via our Employee Assistance Program (EAP), including career coaching for you and your family, plus free flu vaccinations
• Giving back: One paid volunteer day a year to support our community
• Your next act: Structured development programs like Ticketek Academy, secondments to major events, and career paths tailored to your interests and skills
• Recognition that means something: ALL STAR Awards and service milestones, celebrating the people and teams who bring our values to life every day

TEG is an equal opportunity employer committed to embracing a diverse and inclusive work environment.

If this sounds like the opportunity for you, we welcome you to apply. We believe in creating a place where our people can do their best work!

Learn more about TEG here – www.TEG.com.au

Only direct applications will be considered. No recruiters please