Associate, Client Service (Graduates 2026)

<p style="line-height: 1.4;"><span style="font-size: 12pt;"><strong>Overview:&nbsp;</strong></span></p> <p style="line-height: 1.4;"><span style="font-size: 12pt;">The Client Service team connects&nbsp;Guidepoint’s&nbsp;clients with subject-matter experts to better&nbsp;inform&nbsp;their business decisions. They take the time to understand each client’s specific research needs and deliver the experts closest to the topic, often within hours.&nbsp;</span></p> <p style="line-height: 1.4;"><span style="font-size: 12pt;"><strong>Play a vital role in Guidepoint’s success.</strong></span></p> <p style="line-height: 1.4;"><span style="font-size: 12pt;">As an Associate on the Client Service team, you will understand your client’s unique business questions and identify the experts who can best provide the answers. You will find and recruit new experts into our network of over 1,250,000 Guidepoint Advisors, determining which ones are best suited to speak with the client. For many of our employees, the Associate role provides a unique opportunity to put core business skills into practice, as well as gain exposure to a wide range of industries and disciplines.</span></p> <p style="line-height: 1.4;"><span style="font-size: 12pt;"><strong>This is a hybrid position based in Manchester. While our permanent office is being finalised, you will initially work from a temporary work space and remotely. </strong></span></p> <p style="line-height: 1.4;"><span style="font-size: 12pt;"><strong>All applicants must have the right to work in the UK.</strong></span></p> <p style="line-height: 1.4;"><span style="font-size: 12pt;"><strong>Interview Process:</strong></span></p> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Meet your Guidepoint Recruiter!</span></li> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Initial Candidate Screen&nbsp;&nbsp;</span></li> </ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Meet the Guidepoint Teams!</span></li> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Hiring Manager Interview&nbsp;&nbsp;</span></li> </ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Mock Assessment&nbsp;(Role dependent)</span></li> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Complete a simulated client request and gain more insight into the role</span></li> </ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Mock Interview</span></li> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Discuss your assessment with the Guidepoint teams</span></li> </ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Interview Process Outcome</span></li> </ul> <p style="line-height: 1.4;"><span style="font-size: 12pt;"><strong>Who We Are:&nbsp;</strong></span></p> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Team-oriented and collaborative</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Hard-working professionals who strive for excellence</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Built-in mentorship to help you drive and improve your project management and customer service skills, to deliver excellent results for clients</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Hands-on leadership to help you develop your career and provide opportunities for upward mobility within Guidepoint</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Guidepoint is passionate about your career growth:&nbsp;<a href="https://www.guidepoint.com/wp-content/uploads/2023/08/Client-Service-Promotion-Roadmap_Athens.pdf">Check out our Client Service Career Trajectory.</a></span></li> </ul> <p style="line-height: 1.4;"><span style="font-size: 12pt;"><strong>What You Will Own:</strong></span></p> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Operate in a sales role, identifying the best experts to join our network to provide consultation for client projects&nbsp;</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Work with Project Managers to develop strategies for satisfying each client project request</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Utilise LinkedIn, press releases, case studies, and the internet to identify the best experts for our clients to get their strategic or investment questions answered</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Identify the best leads and invite them to join our network to participate in consultations with our clients</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Screen experts to determine their suitability for each specific client project and develop professional profiles to present to your clients</span></li> </ul> <p style="line-height: 1.4;"><span style="font-size: 12pt;"><strong>Experience You Will Bring:</strong></span></p> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Bachelor’s degree</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Previous internship/volunteering/extracurriculars</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">The right to work in the UK</span></li> </ul> <p style="line-height: 1.4;"><span style="font-size: 12pt;"><strong>Skills You Will Bring:</strong></span></p> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Desire to work in a sales/lead generation role that is KPI and metrics-driven&nbsp;</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Ability to work in a fast-paced, results-oriented environment</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Excellent time management and organizational skills</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Outgoing personality with the ability to speak with people at all professional levels</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Intellectual curiosity and desire to learn</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Excellent written and verbal communication skills</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Demonstrated ability to work both individually and as part of a team</span></li> </ul> <p style="line-height: 1.4;"><span style="font-size: 12pt;"><strong>What We Offer:</strong></span></p> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Competitive salary, bonus and benefits</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Excellent medical coverage through BUPA</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Excellent professional development opportunities</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Supportive culture that celebrates and rewards success</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Monthly Happy Hour, Social Events, Summer Fridays</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Year-round company sponsored sports and team building events</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Informal work environment</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Employee Assistance Programs</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Volunteer days</span></li> </ul> <p style="line-height: 1.4;"><span style="font-size: 12pt;"><strong>About Guidepoint:</strong>&nbsp;</span></p> <p style="line-height: 1.4;"><span style="font-size: 12pt;">Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients’ decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action.</span><br><br><span style="font-size: 12pt;">Backed by a network of nearly 1.75 million experts, and Guidepoint’s 1,600 employees worldwide we inform leading organizations’ research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful.</span></p> <p style="line-height: 1.4;"><span style="font-size: 12pt;">At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience.</span></p> <p style="line-height: 1.4;"><span style="font-size: 12pt;">#LI-HYBRID</span></p> <p style="line-height: 1.4;"><span style="font-size: 12pt;">#LI-DT1</span></p>

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