Key Account Manager

Karo Healthcare, a dynamic and growing personal-care retail company, is all about making smart choices for everyday healthcare. With a wide-ranging portfolio across seven categories including medical products, we own and sell over 80 brands in about 90 countries. Our portfolio includes such brands as E45, Pevaryl, Lamisil, Nutravita, Decubal and many others. Our core belief in empowering people to make intelligent health decisions drives our growth strategy, blending organic expansion and M&A.

Join us at Karo Healthcare on our exciting journey. We're currently looking for a Key Account Manager for our office in Düsseldorf.

What’s in it for you?

This is a high-impact commercial role for someone who enjoys moving fast, owning customer relationships and turning strategy into results. You’ll work with leading customers across the pharmacy and consumer healthcare landscape, take real responsibility for growth and profitability, and gain exposure to an ambitious international business that is scaling quickly.

What you’ll be doing

• Own and develop strategic relationships with key customers across FMCG, pharmaceutical wholesalers, pharmacies, pharmacy cooperations and franchise pharmacy networks
• Take responsibility for turnover, margin and budget performance across your accounts
• Build and execute strategic and operational customer plans to drive sustainable sales, revenue and contribution margin growth
• Prepare and lead annual negotiations with key customers, balancing commercial opportunities with profitability targets
• Review and further develop sustainable commercial terms and customer conditions
• Drive targeted promotions and commercial initiatives based on shopper and customer needs
• Identify new business opportunities and develop innovative customer and sales strategies
• Monitor market, customer and competitor developments to identify growth opportunities and emerging trends
• Act as a trusted strategic partner and key point of contact for customers, while coordinating effectively with internal stakeholders across the business

• Proven experience in Key Account Management, Sales or Commercial roles, ideally within FMCG, consumer healthcare, pharmaceuticals or another fast-moving environment
• Strong commercial mindset with experience managing revenue, margin and customer budgets
• Excellent negotiation skills and a value-based selling approach
• Ability to combine strategic thinking with a hands-on, execution-focused way of working
• Strong communication and stakeholder management skills, with confidence engaging contacts at different organisational levels
• Solid customer and market understanding with the ability to translate insights into commercial actions
• Strong project management and organisational skills
• Confident user of Microsoft PowerPoint and Excel
• Excellent written and spoken German and English

• Opportunity to create, grow, and encourage
• Apart from a competitive salary pack, there are lots of growth opportunities to meet your personal ambitions
• Flexible schedule and life work balance
• Responsibility for exciting and challenging projects that have a direct, visible impact on our customers and the industry
• Very positive work environment in a young, international, and motivated team
• Start-up spirit while being a part of the large international organization with strong values

Karo Healthcare has a Diverse & Inclusive environment. We are looking for qualified candidates irrespective of gender, gender identity, sexual orientation, ethnicity, race, religion, national origin, disability or age.