Wine Bar Assistant Manager
1. Role Overview
Location: Arundel, West Sussex (BN18)
Job Type: Full-time (part-time considered for the right candidate)
Reports To: Consumer Sales & Service Manager
Summary: Lead the day-to-day operation of a luxury English sparkling wine bar in the heart of Arundel, acting as a key ambassador for the brand, maintaining exceptional standards, and delivering memorable guest experiences.
2. About Digby Fine English
Brand Identity: Producer of world-class English Sparkling Wine defined by refined elegance and a spirited sense of adventure.
Operations: Sold through prestigious UK trade channels, direct-to-consumer, and selected international export markets.
Culture: A small, ambitious, entrepreneurial, and passionate team where every member shapes the visitor experience.
3. Key Responsibilities
Hospitality & Guest Experience: Deliver exceptional customer service every day, host wine tastings, flights, and private experiences, and share the Digby story in an engaging and approachable way.
Wine Bar & Tasting Room Operations: Manage daily running, opening and closing procedures, reservations, cleanliness, monitor stock levels and coordinate ordering of wines, food and hospitality supplies, and maintain health & safety/licensing compliance.
Team & Events: Support, train, and motivate casual/part-time staff; help deliver member events, private functions, and seasonal experiences.
Sales & Brand: Encourage retail wine sales and Digby Club memberships, confidently recommending products to guests.
4. About You
Experience: Previous management or supervisory experience in hospitality, restaurants, bars, or premium retail.
Skills: Natural welcoming ability, excellent organization and communication, proactive hands-on approach, and attention to detail.
Attributes: Confidence working independently or within a small team, positive attitude, willingness to learn, and a full UK driving licence.
Desirable: Prior wine knowledge or experience, existing WSET qualifications, and tasting-hosting experience.
5. What We Offer
Remuneration: Salary between £27k - £32k pa FTE depending on experience.
Development: WSET wine training and ongoing product education in a varied role with genuine responsibility.
Perks: Staff discounts on Digby wines and hospitality experiences, plus the chance to work with a pioneering luxury brand.
6. Working at Digby
Mission & Culture: A highly entrepreneurial setting where you shape the visitor experience, share our passion for English sparkling wine, and grow alongside a luxury brand.
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