(Native Finnish) Customer Support Consultant (Future Openings, remotely)
Who we are?
SupportYourApp is a global Support-as-a-Service leader, collaborating with top-tier tech companies like Mastercard, Calm, and MacPaw since 2010. We operate in 30+ countries and from 90+ countries, and support customers in 60 languages, helping SaaS, software, and hardware brands deliver secure, world-class customer and technical support.
Right now, we’re expanding our talent bench — a pool of skilled Customer Support Consultants who want to grow with us and be the first in line when new projects open.
If you’re ready to join a multicultural, multilingual community and grow professionally while working from home, this could be your next step.
What you will do:
- Deliver outstanding customer support via calls, chats and emails
- Build strong and lasting customer relationships
- Keep up with evolving tools and technology
- Handle sensitive customer data with care and security
- Apply the latest and greatest customer happiness practices
- Maintain deep understanding of client solutions and meet KPI
- Communicate with developers and cross-functional specialists
What you need to succeed in this role:
- Native Finnish and good English communication skills (at B2 level or higher)
- 6+ months of experience in customer support role
- CRM systems expertise
- Strong analytical thinking and research skills
- Positive, proactive and responsible attitude
- Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload)
Will be a great plus:
- Experience in technical support
What you get in return:
- Provide services during flexible hours
- Opportunity to cooperate fully remotely
- Inclusive international environment
- Compensation in USD
- Rewards for referring friends
- Balance between project workload and personal time, but also – internal health policy
- Responsive leadership interested in your development and long-lasting cooperation
- Greenhouse conditions for self-development
- A culture built on trust, with no time-tracking requirements
If this is about you — let’s get to know each other before 2026 opens its doors. We can simply exchange ideas or talk through the opportunities for our growth together
*Benefits and conditions may vary depending on the terms of your engagement. Some benefits typically apply to employees; independent contractors may not be eligible for all of them. Final terms will be clearly defined in your agreement if selected.
We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.
Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice.
Similar roles
Account Manager – Client Services
Integrated Hire·Worldwide
POSITION: ACCOUNT MANAGER – CLIENT SERVICES **Important**: This role requires at least five years of firsthand experience living and working in the United States, polished and natural spoken and written English, and a strong understanding of U.S. business culture and client expectations. Applicants who do not meet these requirements will not be considered. Location: Fully Remote / Work From Anywhere…
- Remote
- Full-time
Senior Director, Product & Strategy
Clari + Salesloft·Worldwide
Clari + Salesloft are building the next era of enterprise revenue — one where teams make confident decisions powered by AI and real signals. By combining our scale, insights, and AI innovation, we’re building the industry’s first Predictive Revenue System, enabling humans and AI to work together to make smarter decisions and drive consistent growth. With thousands of customers using…
- Remote
- Full-time
Director of Engineering, Product Infrastructure and Release Engineering
Mechanical Orchard·Worldwide
Mechanical Orchard is reinventing how the world’s most critical software gets modernized. We’re an applied AI company focused on one of the hardest problems in enterprise technology: rewriting complex legacy systems in a way that is provably correct, low risk, and fast enough to matter. By focusing on system behavior rather than code alone, we turn modernization from a high-stakes,…
- Remote
- Full-time
Lead Product Manager
Kiss My Apps·Worldwide
Kiss My Apps — компанія-платформа, що об’єднує 7 продуктових вертикалей та 30+ AI-first продуктів, 100+ мільйонів користувачів, власну екосистему аналітичних, пеймент та маркетингових розробок. Продукти KMA це світові лідери в нішах utilities, lifestyle, health&fitness — AI Remodel, Printer, Botan, Calorie Counter і не тільки. Це продукти, що займають топ-1 місця App Store й вирішують потреби комʼюніті з сотень мільйонів людей.…
- Remote
- Full-time
Product Designer
Andela·Worldwide
Staff Product Designer About Andela: At Andela, we know brilliance is evenly distributed around the world, but opportunity is not. For over 10 years, Andela has connected its customers with top global, remote technical talent from over 135 countries with the majority residing in emerging markets like Africa and Latin America. As one of the world’s largest talent marketplaces, Andela…
- Remote
- Full-time
Product Manager, Platform Experience & Developer Product
Cohere·Worldwide
Who are we? Our mission is to scale intelligence to serve humanity. We’re training and deploying frontier models for developers and enterprises who are building AI systems to power magical experiences like content generation, semantic search, RAG, and agents. We believe that our work is instrumental to the widespread adoption of AI. We obsess over what we build. Each one…
- Remote
- Full-time
AI-Native Full Stack Product Engineer
Valsoft Corporation·Worldwide
Description Lighthouse Software Group is an operating group of Valsoft Corporation, a global acquirer and operator of vertical market software businesses. Valsoft acquires and builds mission-critical software companies serving highly specialized industries and holds them for the long term. With 150+ companies and 4,000+ employees across 20+ countries, Valsoft’s decentralized model empowers businesses to operate independently while benefiting from operational…
- Remote
- Full-time
Middle+/Senior DevOps/System Engineer (SE Platform Ops Sun)
Softswiss·Worldwide
OVERVIEW: SOFTSWISS continues to expand the team and is looking for a Senior DevOps/Systems Engineer. We need a true, experienced, and accomplished professional who shares our culture and values. KEY RESPONSIBILITIES: * Collaborate with product development teams and various stakeholders * Prepare new infrastructure, maintenance, and support of current infrastructure * Implement and deliver new features * Automate infrastructure components…
- Remote
- Full-time
