Assistant Business Administrator - Morgan McKinley
Key Responsibilities
- Mailbox Management & Issue Resolution: Oversee the FWB mailbox, taking ownership of effectively tracking and resolving rejection cases.
- Daily Reporting & Quality Assurance: Review daily reports for New Business (NB), Endorsements, and Refunds to ensure all transactions are processed accurately.
- Sales & Auto Support: Manage general inquiries via the Auto mailbox and provide email-based support to the Sales Team for aftersales and collection requests.
- Feedback Consolidation: Gather and synthesize feedback from Producers regarding FWB products and system functionalities to inform future improvements.
- Process Optimization: Collaborate with the project team to identify operational bottlenecks and pain points, helping to streamline workflows and enhance the user experience.
- System Testing & Rollout: Support the implementation of new system updates by participating in basic testing and documenting/reporting any bugs.
- Minimally 1 year of relevant experience in an administrative or project management capacity. (Prior experience in the insurance industry is a strong advantage)
- Core Skills:
- Excellent written communication skills
- High attention to detail, particularly when managing and analyzing reports.
- Solid proficiency in Microsoft Office Suite (especially Excel and Word).
- A proactive, self-motivated learner with a genuine interest in how business processes and technology intersect to drive efficiency.
Only shortlisted candidates will be responded to, therefore if you do not receive a reply within 14 days please accept this as notification that you have not been shortlisted.
Morgan McKinley Pte Ltd
Debbie Tan Mei Lin
EA Licence No: 11C5502
EAP Registration No: R26159853
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