Claims Executive - Cruise & Ferry
About the company
Steamship Mutual is a P&I insurance company, with 250 employees worldwide. The main office is based near Liverpool Street station, London. We have offices in Bermuda, Brazil, Cyprus, Greece, Hong Kong, New York and Japan, and Singapore.
Overall Job Purpose:
Responsibility to provide P&I claims handling service and advice to the Club’s cruise and ferry membership. The role is based within the Americas Syndicate with a dedicated team that looks after the Club’s passenger ship Members based in North America and Europe with ships trading worldwide.
Key Responsibilities:
- To handle assigned claims in accordance with company procedures, provide advice on claims related issues and identify the need for loss prevention activity.
- To promote the relationship between the Club and existing Members for which the Claims team is responsible.
- To ensure that all electronic correspondence, whether received or sent, relating to claim files assigned to the particular individual is promptly and correctly filed in accordance with the agreed working practices and to maintain and keep updated such e-files.
- To contribute to the continuous development of company procedures and systems.
- To produce relevant articles for inclusion in Club publications.
- To support the underwriting objectives for the Syndicate.
- To attend appropriate training and to develop relevant knowledge and skills.
- To carry out any other duties that are within the scope of personal skills and abilities whenever reasonably instructed.
- To carry out any other ad hoc duties as required.
Person Specification:
- Experience handling personal injury matters at another P&I Club, insurer, law firm or ship owner
- Degree educated preferred
- Excellent communication skills as you will need to build up and maintain relationships with Members
- Attention to detail and excellent written skills
- Highly organised, and enthusiastic with an excellent attention to detail and prioritising individual workload
- The ability to work with people at all levels and within a small team
What you will get:
- Joining our collaborative, supportive and friendly working environment, you will enjoy a rewarding career with the opportunity to build on your existing skills and knowledge.
- We offer great work life balance initiatives, including competitive hybrid working policy.
- Clear and transparent career pathway – offering you continued support with enhancing your skills and creating employment development opportunities.
- We offer free educational access to the Protection & Indemnity Qualification, created by the International Group of P&I Clubs.
- An attractive benefits package which includes private healthcare.
- We also provide competitive health subsidy, and access to our comprehensive wellbeing and savings programme throughout the year, to create an environment that supports everyone’s mental and physical health.
Company Values
Mutuality - ensuring fairness amongst Club Members
Integrity - upholding high ethical, legal, and regulatory standards
Safety and Sustainability - contributing to safety of life at sea and the preservation of the environment.
Transparency - building strong relationships based on trust and open communication.
Excellence - enabling our people to realise their full potential as team members, industry experts, leaders, and managers.
Collaborative - embracing flexibility, diversity, and inclusivity.
**Steamship Insurance Management Services Ltd is committed to providing a great service to all our members. We pride ourselves on offering a people-centred culture that provides mutual respect and support for all our staff, and we welcome and encourage you to apply**
Similar roles
Addetto Vendita Idrosanitari - Trento
StarLabor·Trento, Italy
Per rinomata società di Trento selezioniamo un/una **Addetto/a alla vendita di prodotti idrosanitari **che avrà anche il compito di gestire lo showroom aziendale. La risorsa ricercata si occuperà principalmente di: - Gestire l'intero processo di vendita e assistenza clienti nel settore idrosanitari - Gestire il processo di approvvigionamento di materiali e prodotti - Curare l'assortimento di prodotti con attenzione particolare…
- Full-time
IT Application Manager
Wyser·Castelfranco Veneto, Italy
Wyser è la società internazionale di Gi Group che si occupa di ricerca e selezione di middle e senior management specializzato. Facciamo parte di Gi Group, una delle principali realtà a livello internazionale nei servizi dedicati allo sviluppo del mercato del lavoro. Importante realtà aziendale, leader nel settore di riferimento, sta ricercando una figura di **ICT Business Process & Application…
- Full-time
Tirocinante Geometra
Infinity Services·Marsala, Italy
Infinity operante nel settore delle Telecomunicazioni ricerca un tirocinante Geometra da inserire nel proprio organico. Ruolo: Assistente Tecnico per la gestione e progettazione di reti FTTH in Fibra Ottica. Requisiti: Uso del computer Uso pacchetto Office (word, excel, outlook) Uso Autocad Contratto di lavoro: Tempo pieno Retribuzione: €600,00 - €1.500,00 al mese
- Full-time
Segretario/a Ufficio Gare
Il Melograno SCS ONLUS·Segrate, Italy
La cooperativa Il Melograno ricerca una risorsa da inserire all’interno dell’area strategica Gare con funzioni di segreteria operativa. La risorsa si occuperà della preparazione e della gestione della documentazione inerente le procedure di gara, nelle diverse fasi del processo, e degli strumenti di lavoro. Requisiti preferenziali: conoscenza del quadro normativo di riferimento, esperienza nella lettura dei bandi e nella presentazione…
- Full-time
Addett Reparto Salumeria e Gastronomia
Unes Supermercati·Saronno, Italy
**_Unes Supermercati_**, azienda italiana della Grande Distribuzione Organizzata, nasce a Milano nel 1967 e da allora ha saputo cogliere e reagire al meglio alle sfide del settore. Oggi siamo presenti per un totale di oltre 190 punti vendita, tra diretti e franchising, in Lombardia, Piemonte ed Emilia-Romagna. La società conta su un organico di più di 3.000 dipendenti ed è…
- Full-time
Addetti/e Alle Pulizie
Daily Work·Italy
Daily Work, Agenzia per il Lavoro, partner per le aziende clienti e punto di riferimento per lavoratori che vogliono orientarsi all'interno di un mondo del lavoro in continuo cambiamento **Posizione**: Stiamo cercando per nostra azienda cliente operante nel settore aeroportuale: **ADDETTO/A ALLE PULIZIE** Principali responsabilità: - Pulizia e sanificazione di aree comuni dell’aeroporto; - Pulizia di spogliatoi e servizi igienici;…
- Full-time
Pharmacy Technician
Select Ambition·Ireland
No Late Nights, No Weekends Are you a dedicated Pharmacy Technician looking for a rewarding career in a supportive, customer-focused environment? We are seeking an experienced and compassionate professional to join our team in the Tallaght area. Your Responsibilities: ✔ Dispensing & Preparation – Accurately prepare and dispense medicinal products under the supervision of the pharmacist. ✔ Customer Care –…
- Full-time
- Critical Skills — 9mo tied, then free; Stamp 4 @21mo
IT Support Engineer
Oxford Quantum Circuits·Reading, United Kingdom
At OQC, we aren’t just theorising about the future; we’re building it. Born from a philosophy of bold innovation, we’ve successfully transitioned quantum computing from an academic dream into a commercial reality. The most exciting thing is that we’re just getting started and we’ve recently closed our £260 million Series C funding round – the largest fundraise ever completed by…
- Full-time
