Senior Product Manager
About Smartcat
Smartcat is building the future of work, where human expertise meets digital teammates to drive 10x to 1000x productivity gains for the world’s leading enterprises.
We’re on the frontier of an entirely new category: Agentic AI. We enable enterprises to build high-performing hybrid workforces made up of both humans and AI agents. These AI agents aren’t generic copilots. They’re fully trained digital teammates that learn from your best people, your content, and your business strategy—ready to get to work from day one.
Our platform combines generative AI, human-in-the-loop workflows, and a living Enterprise Skill Graph that continuously learns and improves. Whether you're launching a product globally, onboarding new hires, translating learning content, or aligning legal teams across regions, Smartcat turns knowledge into action and action into scale.
Over 1,000 companies, including 20% of the Fortune 500, rely on Smartcat to bring their business to the world—instantly, accurately, and in every language. As a Series C company with 130% year-over-year growth, we’re scaling fast and investing in people who want to shape the future of work with us.
Join us in unlocking global potential, one human and agent team at a time.
Mission
Smartcat positions itself as the central hub for managing your enterprise's multilingual content, seamlessly integrating diverse content assets. We offer convenient AI translation / content generation + Human review workflows to ensure best quality and faster turnaround.
Your mission will be to own one of our most popular and business-critical tracks, related to translation and AI-based generation of textual content (we support over 50 document and file formats, including PDF and MS Office documents). The ability to create content directly on our platform is a new arm of this use case that we are just starting to build. You will work directly with clients to understand their pain points, ensure product-market fit, own the process of tracking usage data, define product improvement hypotheses, planning both a long-term roadmap and the day-to-day work to drive adoption, retention and expansion of translation and content generation volumes related to your use case. You will act as an entrepreneur whose goal is to achieve the breakthrough with all possible means, and will grow your part of the business, measured in the volume of words processed through the platform.
Within 3 months, your outcomes will be
- You will have a product roadmap defined for the next quarter for the technical areas of the product you're responsible for, and own this roadmap and delivery schedule further.
- For each feature we ship and for each larger improvement track that spans multiple product areas, you will have a definition of key performance indicators and be accountable for their growth.
- You will own the acquisition funnel for this use case and understand the problems that matter the most. Together with the BI analyst, you will own dashboards to track your KPIs, as well as monitor other data sources and feedback channels, to inform your next steps and rapidly iterate to improve the product.
- Together with the designer and the team lead of a dedicated engineering team, you will own a process of developing new features, conducting customer interviews and ensuring proper execution with the engineering teams.
- Together with the Director of Product, you will align on the product strategy, get a solid understanding of how our product works, and establish a reliable product discovery & execution process.
Requirements
- Outstanding achievement as a product manager for B2B SaaS platforms with a focus on product-led growth.
- At least 5 years of experience working as a product manager.
- Exceptional, native-level English, both written and spoken.
- Exceptional communication skills to interact with colleagues, customers, and partners.
- Experience working on projects related to document processing is a strong plus.
- Experience working on customer-facing user interfaces (either in B2B or B2C products) is a strong plus.
- Knowledge of modern developments in ML/AI related to text processing (LLM, RAG) and overall technical background is a strong plus.
- Knowledge of a localization industry is a strong plus.
- Growth-oriented mindset.
- Integrity, full commitment, and a strong sense of ownership.
- Experience working in a highly intense startup environment, requiring extreme focus, a sense of urgency, and persistence to break through.
- Openness to feedback and alternative opinions and ideas.
- Comfortable working with remote teams across time zones.
- Easy-going personality, high tolerance to cultural differences.
Why joining Smartcat might be your best move so far
- Fully remote team
We are a global team of 200+ enthusiastic people spread across 30+ countries. We have been fully remote since 2020, with some locations populated with more Smartcaters than others, such as Boston, Belgrade, Lisbon, Tbilisi and Yerevan. - Be part of an AI Native Organization
We are highly innovative, using AI across all areas of the organization to accelerate decision-making and free people to focus on strategy and high-impact work. We embrace new ideas and encourage all Smartcaters, regardless of level or department, to manage their own AI Agents. At Smartcat you’ll shape how AI transforms the workplace and play an integral role in ensuring Smartcat remains a leader in AI innovation. - Innovating a $100 Billion industry
Smartcat is reshaping the $100B multilingual content industry with an AI-powered platform that makes it easy for companies to create, translate, and localize global content at scale. Our platform enables enterprise teams to move away from slow, traditional outsourcing methods, and achieve fast, high-quality results, at a fraction of the cost. - Join the rocketship to scale-up 10x and beyond together
We are looking for someone to become an integral part of our team and play a crucial role in the most exciting part of our journey: transitioning from a post-Series C startup to a company exceeding $100M in ARR and $1B in valuation. Our journey isn’t for the faint of heart. We are growing at 130% YoY, thanks to our strong product-market fit and high-performing team, and plan to accelerate from here. - Smartcat Culture: Where Diversity Meets High Performance
At Smartcat, we are committed to building a culture that highlights respect and appreciation for each individual's unique background and perspective, while maintaining a strong focus on results and engagement. We believe in welcoming everyone and fostering an inclusive environment where team members can be their authentic selves at work. Our commitment to inclusion is steadfast, and we stand firmly against discrimination and harassment.
Skills
- rag
- agents
- ai
- ml
- llm
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