Customer Service advisor
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日本語Nativeコンシェルジュスタッフ UK在住
Ten Group·London, United Kingdom
🌍 世界20拠点を展開するグローバル企業で、あなたらしく活躍してみませんか？ Ten Lifestyle Group（テン・ライフスタイル・グループ)は、世界中の富裕層向けにラグジュアリーコンシェルジュサービスを提供するグローバル企業です。 「お客様の人生をより豊かにすること」をミッションに掲げ、旅行・ライフスタイル・エンターテインメントなど、幅広い分野で高品質なサービスを提供しています。 ✨ 仕事内容 お誕生日プレゼントの購入、高級品の購入、モルディブでのアクティビティ提案など—— 知識・ネットワーク・リサーチ力を駆使し、富裕層のお客様一人ひとりの多様でユニークなご要望にお応えいただきます。 お客様のライフスタイルを深く理解し、クリエイティブかつ実現可能なソリューションを期限内に提供するお仕事です。 また、世界中の同僚と連携しながら、最適な情報と機会を共有していきます。 🧭 主な業務内容 * お客様からのご依頼を期日内に対応し、最適な選択肢を複数ご提案 * お客様のライフスタイル、嗜好、ニーズを深く理解し、丁寧なヒアリングを実施 * ご要望に応じたリサーチ・提案・手配を行い、期待を超える体験を提供 * お客様に寄り添いながら、より豊かなライフスタイルを提案 * 社内外の関係者と連携し、スムーズなコミュニケーションを確保 * クレーム対応時には「会員満足アンバサダー」と連携し、課題を迅速に解決 🎓 応募資格（MUST） * 日本語：ネイティブレベル、英語：ビジネスレベル以上 * ホスピタリティ、旅行、カスタマーサービス、コンシェルジュ、またはコールセンター業務でのご経験 * 高いコミュニケーションスキルと顧客対応力 * 問題解決能力・柔軟な判断力・丁寧な対応姿勢 * 複数案件を同時に管理し、優先順位をつけて対応できるスキル * Microsoft Office（Excel、Word、PowerPoint）などの基本操作スキル 💡 歓迎スキル・経験 * 航空券・ホテルなど旅行関連の予約・手配経験 * GDSシステム（特にAmadeus）使用経験 * コンシェルジュ、カスタマーサポート、または旅行業界での実務経験 * 富裕層や富裕層顧客対応経験 * 英語でのコミュニケーションスキル（読み書き・会話） 🕓 勤務条件 * フルタイム（週40時間） * シフト制（06:00～23:00の間で柔軟に勤務可能な方） *…
- Hybrid
- Full-time
Software Engineer - Frontend (React / React Native)
Fanduel·Edinburgh, United Kingdom
<h3><strong>The Position</strong></h3> <p>We're looking for a Software Engineer (React Native / React ) to join our Sportsbook engineering team. You'll be working on foundational engineering, focusing on improving the underlying frameworks, tooling, and performance that enable FanDuel to deliver an exciting and innovative customer experience.</p> <p>Working with our React Native Sportsbook application, you'll contribute to app performance improvements and help…
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Account Executive
Cytix·Manchester, United Kingdom
We're looking for an Account Executive to close new-logo business for Cytix in a market where most of the people you're calling haven't heard of us yet. You'll be selling a product, not a service, into CISOs, security engineers and AppSec leads, which means the pitch has to work on its own merits rather than on brand recognition. This is…
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Senior Program Manager, Customer Experience and Defect Elimination
wolt·Berlin, Germany
<div class="content-intro"><h2><span data-sheets-root="1">About Wolt</span></h2> <p><span data-sheets-root="1">At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash…
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Customer Service Casual (short term)
White Fox Boutique·Sydney, Australia
White Fox is a globally recognised fashion brand loved by babes and celebs worldwide. Established in 2013 and based in Sydney, Australia, White Fox has quickly become the go-to online fashion destination and is continuing to take over wardrobes everywhere. We are looking for a Customer Service Casuals (short term) to assist our Customer Service team during our peak sale…
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Head of Engineering - Optimisation & Control
Kraken·London, United Kingdom
Help us use technology to make a big green dent in the universe! Kraken powers some of the most innovative global developments in energy. We create the technology that redefines utilities and unlocks a new energy system of the future. By optimising renewable generation, building a more intelligent grid, and empowering utilities to deliver an exceptional customer experience, our operating…
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Secondary Maths Teacher – International English School, Kuwait – Immediate Start
ASQ Education·United Kingdom
Are you passionate about shaping young minds through the power of numbers and problem-solving? Our prestigious International School in Kuwait is seeking a dynamic and dedicated IGCSE Maths Teacher to join our diverse faculty. Overview We are seeking a qualified Maths Teacher with strong knowledge of the Cambridge IGCSE curriculum and proven experience in teaching secondary-level students through innovative and…
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Assessment Manager
Lifeways Group·Stocksfield, United Kingdom
Senior Assessment Manager - North East Senior Assessment Manager - North East Senior Assessment Manager (Referrals & Assessment) Homebased | North East | Lifeways At Lifeways, we don't just focus on growth, we focus on getting it right. As the UK's largest supported living provider, supporting around 4,000 people with complex needs, we operate at scale but our focus is…
- On-site
- Full-time
- £45k–£45k / yr
