Op Shop Assistant / Auckland, Birkenhead

Introduction

ABOUT THE ROLE

We have an exciting opportunity at our new Birkenhead SPCA Op Shop for a permanent, part-time Op Shop Assistant to work Sunday 8.45 am - 5.15 pm and Monday 8.45 am – 5.15 pm.

Our new Birkenhead Op Shop will be a welcoming, community-focused store where customers can discover great quality pre-loved treasures while supporting animals in need. You’ll be joining a passionate team of staff and volunteers who enjoy working together, connecting with our local community, and creating a positive shopping experience. Every day, your work will help turn donated goods into vital funds that support the SPCA’s mission to protect and care for animals.

Key Responsibilities

• Receive, sort, price, and merchandise donated goods in line with SPCA guidelines.
• Ensure the shop is clean, welcoming, and well-stocked throughout the day.
• Serve customers with warmth and professionalism, promoting positive donor and shopper experiences.
• Accurately process sales and cash handling, including end-of-day reconciliation.
• Provide cover and basic team supervision in the manager’s absence.
• Help support and guide volunteers in their roles.
• Ensure health & safety and SPCA procedures are followed.

ABOUT YOU

You're a team player with a passion for great service and a knack for retail. Whether it's pricing donated goods, helping customers, or supporting volunteers, you enjoy pitching in wherever needed to keep things running smoothly.

Skills & Experience

• Retail or customer service experience (charity retail a bonus).
• Able to work flexibly across the shop floor, till, and sorting area.
• Confident communicator who enjoys helping others.
• Reliable, organised, and proactive with good attention to detail.
• Comfortable working in a team and independently.
• Physically fit and able to lift/move stock as required.

SPCA PURRRKS

At SPCA, working with purpose is just the beginning. Our team is passionate about animal welfare and proud to make a real difference across New Zealand. If you're looking for a role where your values, wellbeing, and contributions truly matter, here’s what we offer:

• Enjoy a paid day off for your Birthday, it’s our way of celebrating you!
• A workplace culture where collaboration, development and kindness are key.
• Exclusive discounts and benefits, including pet insurance and retail offers.
• Access to 24/7 confidential wellness support.
• Feel good knowing your work is improving the lives of animals in need.

ABOUT US

SPCA is one of the most trusted and respected charities in New Zealand, with a proud history of helping animals in need and advocating for animal welfare since 1872. With over 90 Op Shops across New Zealand, we give second-hand goods a new life and every purchase helps rescue, rehabilitate, and rehome animals in need. When you join SPCA, you're part of a passionate, purpose-driven team that believes every animal deserves compassion, care, and a second chance. If that sounds like you, you’ll feel right at home with us.

HOW TO APPLY

For more information click the apply now button and that will take you to our careers site. On our careers site you can click here for more about the impressive work we do and the impact we have and click here for the job description.

Applications for this role may be reviewed as they are received so we encourage you to apply as soon as possible!

We have a diverse, inclusive and values driven culture at SPCA. We value a diverse work environment because teams are stronger with different perspectives and experiences, so we welcome people from all walks of life to apply.

All applicants must possess the legal right to work in New Zealand, either as a New Zealand or Australian Citizen or by holding a valid working visa.

Simply click Apply and complete our simple online application process*. Please contact [email protected] if you have any additional questions.

*Only applications submitted through the official process will be considered.